CRM Lifecycle Analyst — Growth & Automation (Hybrid)

Clara; Ciudad de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading B2B fintech company in Mexico City seeks a CRM Analyst to improve user activation and engagement across customer journeys. This position involves executing lifecycle strategies, building automated workflows, and analyzing growth metrics. The ideal candidate has 3–4 years of experience in Growth or Marketing Operations, proficiency in English and Spanish or Portuguese, and strong analytical skills. Join a multicultural team in a fast-paced, hybrid work environment.

Servicios

Competitive salary and stock options

Flexible vacation

Annual learning budget

High-ownership environment

Formación

• 3–4 years of experience in CRM, Growth, or Marketing Operations.
• Experience with multichannel engagement and churn prevention campaigns.
• Proficiency in English and Spanish or Portuguese.

Responsabilidades

• Execute and optimize lifecycle and engagement strategies.
• Build and maintain automated workflows for CRM operations.
• Analyze growth experiments and A/B tests across CRM channels.

Conocimientos

Experience in Growth

Hands-on experience with CRM tools

Analytical mindset

Communication skills

Workflow automation

Spanish or Portuguese proficiency

Herramientas

Customer IO

HubSpot

SQL

Metabase

N8N

Descripción del empleo

A leading B2B fintech company in Mexico City seeks a CRM Analyst to improve user activation and engagement across customer journeys. This position involves executing lifecycle strategies, building automated workflows, and analyzing growth metrics. The ideal candidate has 3–4 years of experience in Growth or Marketing Operations, proficiency in English and Spanish or Portuguese, and strong analytical skills. Join a multicultural team in a fast-paced, hybrid work environment.