Client Operations & Payments Specialist (Bilingual)

Concord Servicing; México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading loan servicing company in Mexico is looking for a Client Operations Support Specialist. This role involves managing corporate client requests, ensuring high-quality service, and analyzing transactions. Ideal candidates should have a technical degree or relevant experience in client support, strong communication skills, and be fluent in both English and Spanish. The position offers benefits such as medical and dental insurance, as well as a competitive salary.

Servicios

Salary 23,000

Ticket Vouchers 2,000

Internet Bonus 1,000

Medical Insurance

Dental Insurance

Life Insurance

Formación

• Technical degree or related field preferred.
• Previous corporate client support experience is a plus.
• Advanced proficiency in English is required.

Responsabilidades

• Manage corporate client requests ensuring high-quality service.
• Process payments and validate sales data.
• Conduct audits for accuracy of client information.

Conocimientos

Attention to detail

Organizational skills

Strong communication

Customer service skills

Ability to work under pressure

Educación

Technical degree or Bachelor’s degree in relevant field

Herramientas

Microsoft Excel

Other Office applications

Descripción del empleo

A leading loan servicing company in Mexico is looking for a Client Operations Support Specialist. This role involves managing corporate client requests, ensuring high-quality service, and analyzing transactions. Ideal candidates should have a technical degree or relevant experience in client support, strong communication skills, and be fluent in both English and Spanish. The position offers benefits such as medical and dental insurance, as well as a competitive salary.