Bilingual Travel Support Specialist (Hybrid & Growth)

Royal Holiday Vacation Club; Ciudad de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A vacation club in Ciudad de México is seeking a Bilingual Customer Support Specialist to provide excellent service to members. The role involves handling inquiries, booking vacations, and assisting with account needs. Candidates should possess a C1–C2 level of English and a friendly demeanor. Enjoy a competitive salary, hybrid work schedule, and various bonuses while growing in an exciting company environment.

Servicios

Base salary + commissions

Hybrid work

Private medical & life insurance

Attendance and productivity bonuses

Formación

• C1–C2 English proficiency in speaking and writing is required.
• Friendly and curious personality.
• Willingness to take on responsibilities.

Responsabilidades

• Deliver friendly service to members.
• Handle inquiries about memberships and benefits.
• Book hotels and vacations.
• Support members with payments and accounts.
• Work in a flexible hybrid schedule, Mon–Sat.

Conocimientos

Problem-solving

Customer service

Bilingual (English, C1–C2)

Friendly demeanor

Educación

High school or college graduate

Descripción del empleo

A vacation club in Ciudad de México is seeking a Bilingual Customer Support Specialist to provide excellent service to members. The role involves handling inquiries, booking vacations, and assisting with account needs. Candidates should possess a C1–C2 level of English and a friendly demeanor. Enjoy a competitive salary, hybrid work schedule, and various bonuses while growing in an exciting company environment.