Bell Desk Attendant

Four Seasons; Baja California Sur; Presencial; MXN 331,000 - 461,000; Jornada completa

Descripción de la vacante

A luxury resort in Los Cabos is seeking a Bell Desk Attendant to create positive impressions for guests. Responsibilities include greeting guests, handling luggage, providing information, and ensuring smooth arrivals and departures. Ideal candidates have excellent communication skills and at least 6 months of hospitality experience. This role offers competitive salaries and various employee benefits.

Servicios

Highly competitive salaries

Shuttle service from local areas

Complimentary dry cleaning for uniforms

In-house training workshops

Employee recognition awards

Formación

• Preferred degree in Tourism, Hospitality, or related fields.
• At least 6 months in a similar role, preferably in the hospitality industry.
• Fluent in English and Spanish; additional languages are a plus.

Responsabilidades

• Greet guests upon arrival and departure with a warm and professional demeanor.
• Assist guests with luggage handling—both loading and unloading.
• Escort guests to rooms, explaining resort features and room amenities.
• Store, track, and retrieve luggage in accordance with security procedures.
• Deliver packages, amenities, and messages to guest rooms promptly.
• Maintain a tidy and organized bell desk and luggage storage area.

Conocimientos

Excellent verbal communication

Active listening

Customer service orientation

Multitasking

Computer proficiency

Educación

High school diploma or equivalent

Descripción del empleo

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabos. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja\'s eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:

• Hotel Site: 4 Seasons Los Cabos
• Instagram: #fsloscabos

About the role of the Bell Desk Attendant

The Bell desk Attendant plays a vital role in creating a positive first and last impression for resort guests. Responsible for warmly welcoming guests, handling luggage, providing resort and local information, assisting with transportation arrangements, and ensuring smooth arrivals and departures. This role requires a high level of customer service, professionalism, and attention to detail.

What you will do

• Greet guests upon arrival and departure with a warm and professional demeanor.
• Assist guests with luggage handling—both loading and unloading.
• Escort guests to rooms, explaining resort features and room amenities.
• Store, track, and retrieve luggage in accordance with security procedures.
• Deliver packages, amenities, and messages to guest rooms promptly.
• Maintain a tidy and organized bell desk and luggage storage area.

What you bring

• Education: High school diploma or equivalent (preferred: degree in Tourism, Hospitality, or related fields).
• Experience: At least 6 months in a similar role, preferably in the hospitality industry.
• Languages: Fluent in English and Spanish (additional languages are a plus).
• Skills: Excellent verbal communication, active listening, customer service orientation, multitasking, and computer proficiency.

What we offer

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
• Uniforms: Complimentary Dry Cleaning for Employee Uniforms
• Training & Development: In-house training workshops for line and management employees
• Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Service Culture

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more by visiting us at:

• Company Site: www.fourseasons.com
• Our Careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs