BANAMEX CSIS Sr Investigator - C12

Citi; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading financial services company in Mexico City seeks a Senior Investigator to conduct independent investigations into fraud and network security incidents. The ideal candidate has 5-8 years of experience and possesses strong investigative interviewing and analytical skills. You will manage high-stakes investigations, ensuring compliance with laws and protecting the company's integrity. Candidates must have a Bachelor's degree and advanced English proficiency. This role offers a dynamic work environment with opportunities for professional growth.

Servicios

Equal opportunity employer

Accessibility options for candidates with disabilities

Formación

• 5-8 years of experience in investigative roles.
• Ability to analyze data while preserving integrity.
• Advanced proficiency in English, both written and oral.
• Experience testifying in court matters.

Responsabilidades

• Conduct investigations to identify fraud and enforce policies.
• Coordinate high level fraud matters and network security incidents.
• Provide timely investigative results and case decisions.
• Interact with law enforcement regarding loss recovery.

Conocimientos

Investigative interviewing

Fraud identification

Analytical skills

Risk analysis

Communication skills

Educación

Bachelors/University degree

Herramientas

Microsoft Office (Word, Excel, PowerPoint, SharePoint)

Descripción del empleo

The CSIS Sr Investigator is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work‑flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub‑function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Excellent communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities

• A role in our investigations function means you will have the opportunity to work with a group of individuals whose collective mission is to investigate wrongdoing against our firm
• Conduct professional and independent investigations in order to identify fraud, recover lost or stolen assets, identify underlying control failures and root causes, enforce the policies of the firm, identify network security incidents and cyber events, and to cause and/or support prosecutions and civil litigation, if appropriate
• Make connections with fellow colleagues that share your diverse background and experiences
• On our team, we relish unique individuals, collaborative teams and inclusive leaders, because they are the engines of new ideas
• With operations around the world and staff from a variety of disciplines, you will benefit from working alongside and learning from the best and the brightest in the Security industry
• As an Investigator, you will be responsible for the coordination and investigation of high level fraud matters and/or network security incidents
• You will draw on a broad range of investigative skills that exist amongst the team and work with business, product, process subject matter experts (SMEs) and functions in order to arrive at the most complete and accurate findings
• This role will utilize your sophisticated expertise in investigative interviewing, fraud identification, loss prevention, network security, cyber enabled fraud, to identify fraud activities, schemes, trends and organized rings that create a risk to our firm, its employees, shareholders, systems, assets and clients
• Manage and work investigative cases referred from internal and external sources utilizing technology and tools
• Provide timely investigative results
• Provide quick, accurate and formulated case decisions and/or conclusions that will reduce losses, protect our customers and safeguard the integrity of our products and reputation
• Gather, research and analyze facts relevant to an investigative case and draw conclusions on said facts
• Ensure proper adherence to investigative standards, case aging protocols and report writing
• Interact with law enforcement and other outside entities regarding loss recovery to include court ordered restitution
• Brief others on ongoing investigations/investigative projects
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and/or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 5-8 years of experience
• Ability to conduct investigative interviews and recording techniques that tie the facts and evidence together
• Experience investigating case(s) that have impact to the firm
• Understanding of forensic and eDiscovery processes and procedures to include the collection, examination, and analysis of data while preserving integrity and maintaining a strict chain of custody
• Experience representing/testifying in criminal and civil court matters
• Demonstrated report writing that would present the case and evidences gathered in a cohesive and comprehensive manner
• Knowledge of financial products, frauds and trends
• Previous US Intelligence, military, law enforcement, law firm or government service background
• Professional certifications (CPA, CAMS, CFE and CFF)
• Proficiency in Microsoft Office products - Word, Excel, Outlook, PowerPoint, & SharePoint for compiling written reports and spreadsheets on an investigation
• Flexibility to work on call off hours/weekends during critical project phases, if necessary

Education

• Bachelors/University degree or equivalent experience

Requisitos

• 2-5 años de Experiencia en entrevistas para casos de investigación complejas
• Experiencia en análisis de riesgo
• Capacidad de síntesis tanto oral como escrita
• Inglés avanzado (oral y escrito) COMPROBABLE
• Orientación a resultados
• Administración de tiempo
• Comunicación acertiva con diferentes niveles de la organización
• Habilidad de organización de tiempos para atender las tareas asignadas
• Capacidad de análisis para el desarrollo del plan de investigación
• Proactividad
• Adaptabilidad- Resiliencia a los cambios
• Carrera terminada con título (COMPROBABLE)
• Favor de adjuntar CV actualizado

This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.