Azure Accelerate - Triage Project Manager

Inviso Corporation; Región Centro; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global technology consulting firm in Mexico is seeking a Project Manager for the Azure Accelerate program. This hybrid role involves managing end-to-end program requests, ensuring timely resolution, and coordinating between stakeholders. Ideal candidates have 4+ years of project management experience, a Bachelor's degree, and proficiency in Microsoft products. The position offers competitive benefits including medical insurance, paid time off, and a monthly pantry voucher.

Servicios

Medical, dental, and vision insurance

401(k) plan with company match

Vacation (paid time off)

Christmas bonus/Aguinaldo (30 days)

Monthly pantry voucher

Education reimbursement program

Formación

• 4+ years of project or program management in cross-functional environments.
• Experience with Microsoft products and Azure ecosystems preferred.
• Strong collaboration and risk mitigation skills.

Responsabilidades

• Drive program requests from initiation through funding approval.
• Monitor case queues and triage escalations.
• Support requestors in navigating complex approval systems.

Conocimientos

Project management experience

Collaboration skills

Microsoft Office proficiency

Analytical problem-solving

Educación

Bachelor's degree or equivalent experience

Herramientas

Microsoft Azure

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Descripción del empleo

Language: Must have C2 level of English language proficiency

Location: Must be local to Guadalajara as role will be hybrid work from home / work from office

The Azure Accelerate Triage PM drives operational efficiency and coordination across the Azure Accelerate program. This role manages the end-to-end lifecycle of program requests庸rom intake through funding approval容nsuring timely resolution, clear communication, and alignment with business objectives. The ideal candidate excels in navigating complex systems and processes, coordinating multiple stakeholders, and keeping cases moving smoothly through the pipeline.

Key Responsibilities

• Drive program requests from initiation through funding approval, ensuring accurate documentation and timely progress.
• Monitor case queues, triage escalations, and balance competing priorities.
• Serve as primary contact for internal/external teams and facilitate alignment across business, finance, and operations stakeholders.
• Support requestors in navigating complex approval systems.
• Maintain case tracking documentation and ensure compliance with governance requirements.
• Provide status updates to leadership; flag risks and develop mitigation plans.

Skills & Qualifications

• 4+ years project or program management experience in cross-functional environments.
• Bachelor痴 degree preferred or equivalent job experience.
• Experience with Microsoft products and cloud/Azure ecosystems preferred.
• Strong collaboration and risk mitigation skills across complex stakeholder groups.
• Proficient in Microsoft Office (Excel, PowerPoint, Outlook, Teams, SharePoint). Analytical
• Analytical problem-solver with ability to interpret ambiguous inputs and drive clarity.
• Experience in training and process enablement a plus.

Ideal Candidate Profile

You thrive in structured chaos傭alancing competing priorities with precision, guiding stakeholders through complex funding systems, and keeping operations on track. You communicate clearly, think systemically, and proactively solve problems before they escalate.

This is an FTE Salaried role with Inviso. Individual and team growth through collaboration are cornerstones of Inviso痴 culture, and members of our Microsoft Solutions Group work closely together to share knowledge, learn, mentor, and develop new & diverse skills.

In addition to the base pay, Inviso provides access to medical, dental, and vision insurance, a 401(k) plan and company match, paid time off, paid holidays, among other benefits.

Inviso is focused on creating an environment where employees feel valued and supported. Our employee benefits reflect this, with a compensation package that is competitive, fair, and flexible. Our benefits in Mexico include a monthly pantry voucher, vacation (paid time off), vacation premium, Christmas bonus/Aguinaldo (30 days), major medical insurance, life insurance, our referral bonus program, education reimbursement program, and a monthly internet and electricity allowance.

About Inviso:

Inviso is a global technology consulting firm providing a wide range of business services to enterprise organizations across industries, including Data & AI Solutions, Cloud Infrastructure, Advertising & Marketing, Sales Enablement, and Staffing.

Inviso is widely recognized as a global leader in the Cloud ecosystem for our strength in many critical areas of our service delivery: customer satisfaction; project management; operational excellence; and technical expertise across major Cloud platforms. Cross-team collaboration, training, knowledge transfer, and career opportunities are core priorities!

• 20+ years of Consulting experience
• High employee retention, average employee tenure of 5 years