Associate Corporate Relationship support - Global networking banking

HSBC; San Andrés Cholula; Presencial; MXN 30,000 - 50,000; Jornada completa

Descripción de la vacante

A leading international bank in Puebla is looking for a professional to support bankers in managing a portfolio of complex clients. The ideal candidate will have strong interpersonal skills and business acumen to anticipate customer needs and ensure compliance with regulations. This position offers opportunities for career growth in a dynamic work environment that values equality and well-being.

Servicios

Paid leave for family events

Focus on gender equality

Continuous training opportunities

Formación

• Good level of business acumen and commercial awareness.
• Ability to interact with business customers at all levels.
• Excellent time management, planning, and organization skills.

Responsabilidades

• Support bankers with a portfolio of complex clients.
• Anticipate customer needs for best-in-class service.
• Ensure timely maintenance of customer information.

Conocimientos

Business acumen

Interpersonal skills

Time management

Communication skills

Creative solutions

Advanced English

Microsoft Office

Descripción del empleo

The International Subsidiary Banking strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The International Subsidiary Banking business is a significant contributor of revenue to Corporate Institutional Banking (Former GB) and consists of a network of dedicated bankers across more than 50 countries.

Support Bankers in existing and new long‑term relationships with the customers, streamlined with Wholesale Banking strategy to be the Leading International Bank.

International Subsidiary Banking is one of the fastest growing businesses in HSBC and a key pillar of our Group Strategy. Despite the ongoing challenging global and regional economic circumstances, the business continues to present a resilient performance. Going forward, Corporate Institutional Banking is keen to deliver on its strategy to attract the right customers who benefit from our international connectivity. A key priority will be to help bankers to increase revenues while maintaining absolute focus and execution of Global Standards, Risk & Compliance to ensure that our conduct matches our values.

Main Responsibilities

• Support 2 bankers with a portfolio of 27-30 names of International Subsidiary Banking complex clients to provide them local banking solutions according with its parental guidance; products such as: Cash Management, Payroll, FX and Derivatives, Credit and Lending, Trade and Supply Chain Solutions, Insurance and Investments.
• Follow each Banker effective strategy to manage customer relationships, anticipating customer needs to provide a best in class service to position HSBC as the market leader in this business.
• Help the Team to ensure timely and accurate maintenance of customer information on different bank systems as required. Strong focus on commercial activity and reporting under CRM systems.
• Support bankers to comply with CDD (Customer Due Diligence) and KYC (Know Your Customer) procedures according to group policy.

Leadership & Teamwork

Efficient daily collaboration with product support specialist including credit operations.

Collaborating with RMs to identify and match customer needs with business opportunities.

Requirements

• Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
• Ability to interact with business customers at all levels
• Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
• Excellent time management, planning and organization skills
• Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
• Proven ability to deliver creative and flexible customer solutions
• Advanced English
• Microsoft Office

At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well‑being, balance and care”

At HSBC we are focused on guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.