Assistant Manager Sales

Hyatt Vacation Ownership; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading vacation property company in Mexico City seeks a Sales Manager to improve sales efficiencies, train staff, and maintain high customer service standards. Candidates must have a bachelor's degree, bilingual in English and Spanish, and several years of experience in the vacation membership field. A results-oriented approach and strong communication skills are essential for this role.

Formación

• Three to five years’ experience in the vacation membership field.
• Ability to work under pressure and manage multiple priorities.
• Must be flexible with working hours.

Responsabilidades

• Maintain maximum sales efficiencies and target net sales volume.
• Recruit, train, coach, and counsel Sales Representatives.
• Participate in hiring, supervision, and training of sales teams.

Conocimientos

Bilingual in English and Spanish

Excellent written and verbal communication skills

Excellent computer skills

Results-oriented

Proven time management skills

Detail oriented

Educación

Bachelor’s degree and/or Hotel Management degree

Herramientas

Microsoft Office

Descripción del empleo

Job Summary

To generate maximum sales efficiencies, while maintaining or exceeding targeted net sales volume. Must promote and support all aspects of customer service and enhancement. They assist with the supervision of a sales line through coaching, modeling, and reinforcing effective sales and customer service practices, behaviors, and results. Must maintain a professional and personal image that upholds the MVW standards of integrity, quality, and service to customers.

Expected Contributions

• Maintain maximum sales efficiencies while maintaining or exceeding targeted net sales volume.
• Must be able to recruit, train, coach and counsel all Sales Representatives to maximize their potential.
• Participates in the hiring, supervision, evaluation, counseling, training, coaching, and motivating the sales teams, including goal setting and monitoring of production.
• Must be able to ride with Sales Representatives and critique their sales presentation.
• Orients new employees and assists with continuing education/training of the sales teamli>
• Administers written policies and procedures for departmental operations, including Human Resource paperwork.
• Participates in staff meeting and attends other meetings, such as seminars and training as required.
• Must review and communicate monthly evaluation of Team Leader/Sales Representative effectiveness and production based on set goals.
• Implement on-going motivation programs for Sales Representatives.
• Provide assistance to Sales Representatives in the form of a T.O. or button-up.
• Represent the company in matters of customer relations (problem solving).
• Generate maximum sales efficiencies while maintaining a professional and personal image and upholding Starwood standards of integrity, quality and service to customers.

Candidate Profile

• Bachelor’s degree and/or Hotel Management degree preferred.
• Three to five years’ experience gained through increasingly responsible positions within the vacation membership field.
• Bilingual, ability to speak English and Spanish fluently.
• Proven track record of success.
• Excellent written and verbal communication skills.
• Excellent Computer skills, including but not limited to Microsoft Office.
• Must be results-oriented with ability to be flexible.
• Ability to work under pressure, manage multiple priorities, and be a self-starter.
• Proven time management skills.
• Proven ability to work in a team environment and interact with all levels of the organization.
• Detail oriented, ability to handle multiple priorities in a fast-paced environment.
• Ability to work flexible hours and days. It is anticipated that the position will require working a provided schedule. Occasionally holidays and/or a six- or seven-day work schedule will be required.
• Stands, sits, or walks for extended periods. Ability to climb stairs.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.