Air Operations Coordinator, MX Air ATS

Amazon; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading logistics company in Mexico City is seeking an Air Operations Coordinator to ensure the efficiency of daily air operations. Responsibilities include monitoring flight schedules, ensuring compliance with regulations, and resolving real-time issues. The ideal candidate will have over two years of experience in aviation or logistics, strong problem-solving skills, and a data-driven approach to improve performance metrics.

Formación

• 2+ years of experience in aviation, cargo, logistics, or warehouse operations.
• Working knowledge of air cargo procedures and regulatory compliance.
• Experience in an airport or airline environment.

Responsabilidades

• Execute and monitor daily air operations including check-in and loading.
• Ensure on-time departures and arrivals, escalating risks as needed.
• Maintain accurate reporting of flight movements and exceptions.

Conocimientos

Problem-solving skills

Time management

Stakeholder coordination

Data-driven mindset

Descripción del empleo

Amazon Mexico Air Transportation (MX AIR) enables fast, reliable, and cost-effective air cargo solutions that connect fulfillment centers, sort centers, and delivery stations across the country. Our mission is to move customer shipments with precision and speed, leveraging partnerships with multiple domestic carriers. The Air Operations Coordinator plays a critical role in ensuring the safe, compliant, and efficient execution of daily air operations.

Key job responsibilities

• Execute and monitor daily air operations including check-in, build-up, screening, loading, and handover to carriers.
• Ensure on-time departures and arrivals, escalating risks proactively.
• Conduct cargo inspections, flight documentation validation, and ensure compliance with local authority requirements.
• Support containerization and optimization, ensuring accurate volume induction.
• Partner with carriers and airport handlers to solve real-time issues.
• Maintain accurate reporting of flight movements, exceptions, and corrective actions.
• Demonstrate ownership of the station’s operational KPIs including On-Time Performance (OTP), load factor, and safety metrics.

A day in the life

Every day in Air Operations starts before the sun rises or ends well past midnight depending on the flight schedule. As an Air Operations Coordinator, you begin your shift by reviewing the flight schedule, verifying truck arrival times, and ensuring every container is built, screened, and ready to move. Using internal tools and dashboards, you monitor the progress of inbound freight, confirm cargo handoffs, and flag any potential delays.

When issues arise—a delayed truck, a documentation discrepancy, or a carrier equipment constraint—you dive deep to find solutions, coordinating in real time with carriers, linehaul teams, and air carriers.

Throughout your shift, you update dashboards, maintain accurate logs, and communicate performance results to the Air Hub Manager. By the end of the day, your success is measured in on-time departures, safe operations, and every customer order that made its flight.

Beyond execution, you look for patterns and improvement opportunities—perhaps a recurring delay window or an inefficient handoff—and you propose data-driven actions to improve tomorrow’s performance.

Qualifications

• 2+ years of experience in aviation, cargo, logistics, or warehouse operations.
• Working knowledge of air cargo procedures, safety, and regulatory compliance.
• Strong problem-solving, time management, and stakeholder coordination skills.
• Experience working in an airport or airline environment (cargo or ground handling).
• Familiarity with Dangerous Goods, air cargo documentation, and ULD/container management.
• Data-driven mindset with the ability to track and interpret operational metrics.
• Proven record of Bias for Action, Ownership, and Deliver Results in a high-pressure environment.

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