Account Development Executive (Mexico City)

Justworks; Ciudad de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A dynamic technology company in Mexico City is seeking an experienced Account Development Executive. This role involves owning the sales cycle for upsell opportunities and ensuring customer satisfaction throughout. Candidates should have at least 3 years of sales experience, strong communication skills, and a drive for revenue growth in a collaborative environment. The company values customer relationships and offers an inclusive workplace culture.

Servicios

Wellness program

Company retreats

Inclusive workplace environment

Formación

• Minimum 3 years experience in an Account Executive or sales role.
• Proven ability to manage a sales pipeline and meet revenue targets.
• Strong written and verbal communication skills.

Responsabilidades

• Own the end-to-end sales cycle for post-sale upsell opportunities.
• Serve as the primary point of contact for product-specific upsell motions.
• Ensure a seamless handoff to onboarding and support teams.

Conocimientos

Business Development

Customer Service

Revenue Growth

Communication

Sales

Herramientas

Salesforce

CRM

Excel

Descripción del empleo

Who We Are

At Justworks youll enjoy a welcoming and casual environment great benefits wellness program offerings company retreats and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

Were helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. Were data-driven and never stop iterating. If youd like to work in a supportive entrepreneurial environment are interested in building something meaningful and having fun while doing it wed love to hear from you.

Were united by shared goals and shared motivations at Justworks. These are best summed up in our company values which are reflected in our product and in our team.

Our Values

If this sounds like you youll fit right in.

Who You Are

You are a consultative seller at heart with a passion for helping customers realize the full value of their partnership with Justworks. You thrive in a highly cross-functional role where you collaborate with Customer Success Support and product Specialists to deliver seamless and strategic post-sale experiences. You strive to build customer relationships by understanding their needs and what is vital to their business as well as deeply understand Justworks goals surrounding revenue growth and product adoption. Youre comfortable owning a sales process end-to-end and are energized by both revenue impact and customer success.

As an Account Development Executive you are highly organized process-oriented and thrive in a fast-paced environment where accuracy follow-through and attention to detail matter. Youre a strong communicator who can simplify complex products and processes for customers and stakeholders alike. Youre excited to grow within a dynamic team focused on upselling and cross-selling across our customer base and youre motivated by the opportunity to help shape a growing function at Justworks.

Your Success Profile

What You Will Work On

• Own the end-to-end sales cycle for post-sale upsell and cross-sell opportunities (e.g. PEO Basic to Plus International) from customer discovery to quoting proposal and contracting to ultimately drive Net Revenue Retention (NRR).
• Serve as the primary point of contact for product-specific upsell motions working in partnership with CSMs Support and Customer Retention as appropriate.
• Partner with product Specialists to deliver expert-backed consultative sales experiences bringing them in as needed to support quoting strategy and customer education.
• Ensure a seamless handoff to onboarding and support teams managing expectations with clarity and care throughout the customer journey.
• Use tools like Salesforce Notion and internal quoting systems to manage pipeline document activities and maintain data accuracy.
• Collaborate closely with internal teams to refine and improve SOPs surface process improvements and build scalable ways to grow post-sale revenue.
• Help reduce customer churn risk by ensuring a professional responsive and competitive buying experience for every opportunity.
• Meet or exceed sales quotas tied to upsell and cross-sell revenue targets.
• Serve as an internal ambassador for the ADE model and a trusted go-to resource for sales within our existing customer base.
• Perform other duties as needed based on department and / or organizational needs.

How You Will Do Your Work

As an Account Development Executive how results are achieved is paramount for your success and ultimately result in our success as an this role your foundational knowledge skills abilities and personal attributes are anchored in the following competencies :

• Good judgment - the exercise of critical thinking analyzing and assessing problems and implications identifying patterns making connections of underlying issues understanding risks and developing mitigation strategies and taking ownership of the outcome.
• Customer Focus - Build strong customer relationships and deliver customer-centric solutions
• Plans and Aligns - Breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules
• Sales Acumen - having a deep understanding of sales processes strategies and techniques to effectively identify and pursue sales opportunities.
• Results-driven - consistently achieves results even under difficult circumstances.
• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.

In addition all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for :

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. Youre an active listener treat people respectfully and have a strong desire to know and help others.
• Openness - Your default is to be open. Youre willing to share information understand other perspectives and consider new possibilities. Youre curious ask open questions and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. Youre committed earnest and dive in to get the job done well with a positive attitude.
• Integrity - Simply put do what you say and say what youll do. Youre honest and forthright have a strong moral compass and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein : Everything should be made as simple as possible but no simpler.

Qualifications

• A minimum of 3 years experience in an Account Executive or sales role with upsell responsibilities and 1 years experience managing a complete and consultative sales cycle and closing
• Proven ability to manage a sales pipeline and meet or exceed revenue targets
• Experience owning end-to-end sales cycles
• Strong written and verbal communication skills with an ability to simplify complex topics for customers
• Comfortable working cross-functionally with other teams and stakeholders
• Highly organized and detail-oriented with the ability to manage multiple priorities and deadlines
• Familiarity with CRM tools (Salesforce preferred)
• Passionate about delivering an excellent customer experience throughout the sales process
• A team player with a growth mindset and a desire to build within a fast-moving evolving function

#LI-Hybrid #LI-KO1

Actual compensation is based on multiple factors that are unique to each candidate including and not limited to skill set level of relevant experience and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks Total Reward Philosophy including all of the perks and benefits we are proud to offer our team members please visit Total Rewards @ Justworks .

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity culture and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work our people and our product drives creativity and innovation entrepreneurial leadership and integrity competitiveness and collaboration throughout our business and in the market. We depend on our differences to make our team stronger our workplace more dynamic and our product accessible to all of our customers.

Were proud to be an equal opportunity employer open to all qualified applicants regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital or familial status disability pregnancy gender identity or expression veteran status genetic information or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs as well as for other covered reasons consistent with applicable federal state and local laws. If youre in need of a reasonable accommodation please reach out to us at . Your comfort and success matter to us and were here to ensure an inclusive experience.

Our DEIB Report

Key Skills

Business Development,Customer Service,Revenue Growth,ABC Analysis,Account Management,Communication,CRM,Excel,Salesforce,PMP,Customer Relationships,Business Relationships,Sales Goals,Sales Process,CPA

Employment Type: Full Time

Experience: years

Vacancy: 1