VIP Guest Relations & Concierge Specialist

Hilton; Farwaniya; On-site; KWD 3,000 - 15,000; Full time

Job summary

A leading global hospitality company seeks a Guest Relations Team Member in Kuwait to engage and assist VIP Guests throughout their stay. Responsibilities include managing guest check-ins, coordinating with housekeeping, and ensuring all VIP rooms meet quality standards. Ideal candidates will have strong communication skills, attention to detail, and previous guest relations experience. Full-time position available with a dynamic team in a luxurious hotel environment.

Qualifications

• Calm, efficient, and organized with great attention to detail.
• Passion for delivering exceptional levels of Guest service.
• Guest relations experience in hospitality required.

Responsibilities

• Check the guest arrival reports and coordinate with Housekeeping.
• Welcome and escort VIP Guests during check-in.
• Manage the Guest Relations Desk in the hotel lobby.

Skills

Attention to detail

Excellent personal presentation

Communication skills

Multi-tasking ability

Conflict resolution experience

Cash handling experience

Job description

A leading global hospitality company seeks a Guest Relations Team Member in Kuwait to engage and assist VIP Guests throughout their stay. Responsibilities include managing guest check-ins, coordinating with housekeeping, and ensuring all VIP rooms meet quality standards. Ideal candidates will have strong communication skills, attention to detail, and previous guest relations experience. Full-time position available with a dynamic team in a luxurious hotel environment.