System Channels Support Senior Specialist

HealthCare Dynamics Gen. Trading Company W.L.L; Kuwait City; On-site; KWD 15,000 - 30,000; Full time

Job summary

A prominent healthcare company in Kuwait is seeking a System Channels Support Senior Specialist. This role involves overseeing new system implementations, enhancing existing systems for quality sales, and ensuring smooth operational governance. The ideal candidate has a Bachelor's degree, 4+ years of experience, and is fluent in English and Arabic. This is a full-time position based in Kuwait City.

Qualifications

• Minimum 4 years of relevant experience.
• Fluent in English and Arabic (written and spoken).

Responsibilities

• Lead end-to-end project management for new system implementations.
• Analyze current systems for improvements and develop solutions.
• Collaborate with IT and vendors for technical issue resolution.
• Maintain operational excellence through documentation and audits.
• Provide technical support to users.

Skills

Project Management

Systems Analysis

Collaboration

Technical Support

Documentation

Education

Bachelor's Degree

Job description

stc Kuwait is actively recruiting for the role of System Channels Support Senior Specialist. In this role, you will be Overseeing the implementation of new systems, refining existing systems to elevate sales quality, and optimizing governance frameworks. Additionally, serving as the primary liaison to ensure prompt resolution of system issues and gaps, while meticulously documenting all processes and procedures within the channels support unit.

Roles And Responsibilities

Your responsibilities will include, but not be limited to, the following:

• Lead end-to-end project management for new system implementations, from planning through execution, ensuring alignment with governance and compliance standards.
• Analyze current systems to identify areas for improvement, develop innovative solutions, and generate performance reports for ongoing evaluation.
• Collaborate cross-functionally, especially with IT and vendors, to resolve technical issues, gather business requirements, and ensure successful system delivery.
• Maintain operational excellence by documenting processes, conducting audits, managing archives, and enhancing internal procedures.
• Provide technical and functional support to business users and all operational channels to ensure smooth, efficient system usage.
  
  

To apply to this role, you must meet the below minimum qualifications:

• Bachelor's Degree
• Minimum 4 years of relevant Experience.
• Fluent English and Arabic skills (written and spoken) required.
  
  

Primary Location

Kuwait-stc Head Office

Job

Senior Specialist

Organization

80 CEO Office

Schedule

Regular

Shift

Standard

Job Type

Full-time

Job Level

Day Job

Job Posting

Jul 31, 2025, 10:54:02 AM