Sr. Line Manager

Julphar; Kuwait; On-site; KWD 30,000 - 50,000; Full time

Job summary

A leading pharmaceutical company in Kuwait is seeking a Sr. Line Manager to lead and motivate the sales team. The ideal candidate will have at least 5 years of pharmaceutical experience in Kuwait, proficiency in English and Arabic, and strong leadership capabilities. The role involves setting and achieving sales targets, coaching team members, and collaborating with marketing to align strategies. This position offers an opportunity to make a significant impact in a dynamic environment.

Qualifications

• A minimum of 5 years’ experience in the pharmaceutical field in Kuwait.
• English and Arabic language proficiency is a must.
• Strong understanding of customers and market insights.

Responsibilities

• Lead and motivate the sales team to achieve sales goals.
• Ensure sales targets are met within budgets and timescales.
• Coach team members on skills and performance.
• Prepare and execute sales calls and promotional strategies.

Skills

High business and commercial acumen

Excellent communication and listening skills

Coaching and training skills

Leadership capabilities

High emotional intelligence

Collaborative skills

Strategic and analytical skills

Result orientation mind-set

Education

Bachelor's degree in pharmacy or related science

Job description

Job Summary/Main Purpose

The Sr. Line manager will lead, influence, and encourage sales team to achieve agreed sales goal and market share through attracting, developing, motivating, and retaining a workforce, while maintaining the company’s image according to the company policies and professional ethics.

Main Responsibilities

• Develops productive workplace environment.
• Shapes team vision aligns with company vision and influence team mobilization toward setting gaols.
• Meets or exceeds sales targets within agreed budgets, timescales and resource. (Sales volume, Market share, Sales Growth, Market expenses, Free medical sample and Human capital investment)
• Responsible for the combined performance of the team and for ensuring that everyone within their team reaches their targets.
• Attracts, develops and retains talented MIOs.
• Coaches and develops team member’s skills and performance.
• Responsible for supervising, motivating and monitoring team performance.
• Conducts quarterly performance review for direct report MIOs including with performance development plan.
• Conducts annual performance appraisal report for direct report MIOs.
• Works closely with KOL’s customers building strategic partnership for mutual benefit.
• Prepares monthly cycle plan; team visit plan, promotional message, promotional tools, customer – centric activities.
• Ensures sales team executes well-planned sales calls and achieved agreed daily sales call plans covering assigned territory (No. of sales call, converge and frequency)
• Works closely with marketing and supportive team to develop and execute sales tactics, tools and promotional materials.
• Ensures country sales tactics are aligned with the core brand strategy provided by marketing department.
• Manages records system; daily reports, customer profile & marketing feedback reports.
• Stays abreast of market and competitor dynamics, providing regular feedback reports to management.
• Responsible for staying informed about the activities of health services in a particular area.
• Attends regularly company meetings as per direct manager instruction.
• Submits weekly & monthly reports to direct manager as per country reporting system.
• Responsible for ongoing prospecting for new business opportunities.
• Responsible for effective communication with colleagues and relevant members of other teams, in order to understand, maximize and drive line achievement.
• Builds desired skills, knowledge and attitude in coordination with direct coach.

Requirements (Knowledge, Skills & Attributes)

• Bachelor's degree in pharmacy or related science.
• A minimum of 5 years’ experience in Pharmaceutical Field in Kuwait
• English and Arabic Language is a must
• High business and commercial acumen
• High strategic and analytical skills
• Excellent understanding to Customers and Market Insights
• Driving Results and result orientation mind-set.
• Excellent self-learning and development capabilities
• Demonstrating corporate values and high ethical behaviours and Integrity in his day to day operation
• Excellent coaching, training and monitoring skills
• High emotional intelligence and understanding of performance drivers and motivational curve
• Demonstrated collaborative skills and ability to work across boundaries
• Leadership Capabilities
• Account Management
• Customer Relation Management
• Excellent organizational and strategic planning skills
• Excellent communication and listening skills