Spa Manager

Hyatt Hotels Corporation; Kuwait City; On-site; KWD 20,000 - 30,000; Full time

Job summary

A luxury hotel chain in Kuwait City is seeking an experienced Spa Manager to lead their wellness offerings. The ideal candidate has over 3 years of experience managing a luxury spa and a strong background in customer service and leadership. You will ensure guests receive exceptional service while maintaining brand standards. Join a growing team and thrive in a fast-paced environment.

Qualifications

• Minimum 3 years’ experience as a manager in a luxury spa.
• At least 2 years’ experience performing massage and beauty treatments in a resort/hotel spa is preferred.
• Strong traits in leadership with a proven track record.

Responsibilities

• Provide hands-on support to ensure spa offerings are top-tier.
• Foster long-lasting relationships with guests.
• Oversee efficient running of the department in line with brand standards.

Skills

Leadership skills

Problem-solving

Customer service

Education

Accredited program in massage and beauty therapy

Job description

About Noor Spa

Naor Spa is a serene cove of sensory design housing indulgent and tranquil spaces, curated as a journey of rejuvenating therapies and treatments that induce a sense of mindfulness and self-awareness.

Position: Spa Manager

As the Spa Manager, you will be responsible for providing hands-on support and guidance to ensure the spa and wellness offerings position the spa as a leading luxury wellness destination. You will also ensure that discerning guests feel their every need is anticipated, fostering long-lasting relationships.

You will oversee the efficient running of the department in line with Grand Hyatt Kuwait's strategies and brand standards, while meeting colleague, guest, and owner expectations.

Qualifications

We are seeking candidates with experience in a similar role within a 5-star luxury hotel, demonstrating strong traits in:

• Minimum 3 years’ experience as a manager in a luxury spa.
• Strong leadership skills with a proven track record in similar luxury operations.
• Completion of an accredited program in massage and beauty therapy.
• At least 2 years’ experience performing massage and beauty treatments in a resort/hotel spa is preferred.
• An entrepreneurial mindset that thrives in fast-paced environments and problem-solving.

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