Service Delivery Coordinator - Coiled Tubing and Production Enhancement

Baker Hughes Inc.; Kuwait City; On-site; KWD 28,000 - 40,000; Full time

Job summary

Baker Hughes Inc. is seeking a Service Delivery Coordinator for its Coiled Tubing and Production Enhancement team in Kuwait City. The role focuses on coordinating daily operations, ensuring efficient use of resources and delivering high-quality service to clients.

You will liaise with customers, field teams, and logistics, schedule personnel and gear, monitor performance, and maintain compliance with HSE standards. Leadership and strong communication are essential.

Qualifications

• Minimum 10 years in Coiled Tubing and Production Enhancement (Frac).
• At least 3 years in business management.
• Strong P&L management experience.
• Experience with KOC is preferred.
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Ability to influence others and lead small teams.

Responsibilities

• Coordinate daily Coiled Tubing and Production Enhancement operations.
• Serve as primary liaison between customers, field crews, operations, maintenance and logistics.
• Schedule personnel, equipment and materials for upcoming jobs.
• Monitor job execution and ensure compliance with client requirements, procedures and HSE standards.
• Track service delivery KPIs, job performance, NPT and operational efficiency.
• Prepare job plans, service reports, post-job reviews and client documentation.
• Manage mobilization/demobilization of equipment and personnel.
• Support cost control, invoicing accuracy and operational reporting.
• Ensure equipment readiness through coordination with maintenance and asset teams.
• Participate in risk assessments, pre-job meetings and incident investigations when required.

Job description

Job description

Service Delivery Coordinator - Coiled Tubing and Production Enhancement
Are you looking for a new challenge?

Would you like to be part of a successful team?

Join our innovative Coiled Tubing and Production Enhancement team
At Baker Hughes, our purpose is clear. We take energy forward making it safer, cleaner and more efficient for people and the planet. Our team partners with the business to effectively enable and sustain change to improve our performance.

Partner with the best

As a Service Delivery Coordinator, you will be responsible for coordinating daily Coiled tubing and production enhancement operations, ensuring efficient resource utilization, and delivering exceptional service quality. You will work closely with customers, field personnel, operations, maintenance, and logistics teams to ensure the safe and successful execution of projects.

As a Service Delivery Coordinator, you will be responsible for:

• Coordinating daily Coiled Tubing and Production Enhancement operations.
• Acting as the primary liaison between customers, field crews, operations, maintenance, and logistics teams.
• Scheduling personnel, equipment, and materials for upcoming jobs.
• Monitoring job execution and ensuring compliance with client requirements, company procedures, and HSE standards.
• Tracking service delivery KPIs, job performance, NPT, and operational efficiency.
• Preparing job plans, service reports, post-job reviews, and client documentation.
• Managing the mobilization and demobilization of equipment and personnel.
• Supporting cost control, invoicing accuracy, and operational reporting.
• Ensuring equipment readiness through coordination with maintenance and asset teams.
• Participating in risk assessments, pre-job meetings, and incident investigations when required.

Fuel your passion

To be successful in this role you will:

• Have a minimum of 10 years of experience in Coiled Tubing and Production Enhancement (Frac).
• Have at least 3 years of experience in business management.
• Have strong P&L (Profit & Loss) management experience.
• Have prior experience working with KOC; this is preferred but not required.
• Have strong oral and written communication skills.
• Have strong interpersonal and leadership skills.
• Have the ability to influence others and lead small teams.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

This role is a shift based working pattern. Please talk to us about the specific working patterns available when you apply.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Senior Specialist - Business Operations