SERVICE ADVISOR (SERVICE)

Kuwait Automotive Imports Co; Kuwait; On-site; KWD 3,000 - 15,000; Full time

Job summary

An automotive dealership in Kuwait is seeking an experienced Service Advisor who is passionate about customer service. The role involves being the main point of contact for customers, managing vehicle check-ins, providing updates, and ensuring a smooth service experience. Candidates should have 3-5 years of related experience, strong communication skills, and be fluent in English and Arabic.

Qualifications

• Experience as a Service Advisor in a dealership or automotive industry.
• Minimum 3-5 years’ related dealership experience.
• Fluent in English & Arabic languages.

Responsibilities

• Greeting customers and managing vehicle bookings.
• Providing updates on vehicle progress.
• Maintaining product knowledge and upselling services.
• Keeping accurate records.

Skills

Customer service

Strong communication

Organizational skills

Multi-tasking

Education

Engineering Degree or ASE certification

Job description

Overview

Are you an experienced Service Advisor passionate about customer service? Join our client’s dynamic dealership in Kuwait!

The Role:

As a Service Advisor, you will be the main point of contact for customers, managing vehicle check-ins, updates, and ensuring a smooth service experience. Your strong organizational skills and ability to build customer relationships are key.

Responsibilities

1. Greeting Customers and manage vehicle bookings
2. Provide updates on vehicles progress and ensure timely service completion
3. Maintain product knowledge and upsell services
4. Keep accurate records

Qualifications

• Experience as a Service Advisor in a dealership or automotive industry
• Strong communication, organization, and multi-tasking skills
• Fluent in English & Arabic languages.
• Minimum3-5 years’ related dealership experience
• Age group: Below 35 years
• Preferably Engineering Degree (ASE certification is an added advantage)
• Transferable visa #18; Kuwait based (No Golden/VIP/Project/Factory Visa will be accepted)
• Holder of Kuwait Driver’s License is an added advantage

Interested candidates can apply online to https://www.kaico.com.kw/jobs/service-advisor-service/

(Please note that only shortlisted candidates will be contacted for interviews).