Sales & Brand Operations Manager

Advanced Search Group; Kuwait City; On-site; KWD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Professional development and training

Job summary

Advanced Search Group in Kuwait is seeking a senior Commercial, Sales & Brand Operations Manager to drive the company’s growth across retail, residential, corporate and project sectors. You will lead strategic partnerships, develop the branding and positioning, and coordinate with design, production, procurement, installation and after-sales teams to ensure delivery excellence.

The role requires strong leadership, 7+ years in sales/commercial management, and 3+ years in a leadership role within

Qualifications

• Bachelor's degree in Business Administration, Marketing, Architecture, Interior Design, Engineering, or related field.
• MBA is an advantage.

Responsibilities

• Develop and execute the company's commercial strategy to achieve sustainable growth and profitability.
• Drive sales growth across retail, residential, corporate, and project sectors.
• Build strategic partnerships with developers, consultants, architects, contractors, and key clients.
• Identify new business opportunities and expand market share.
• Lead, coach, and motivate the sales team to consistently exceed sales targets.
• Establish KPIs, sales forecasts, budgets, and performance dashboards.
• Monitor CRM activities, conversion rates, and customer pipelines.
• Ensure exceptional customer experience from inquiry to project handover.

Job description

Industry Interior Design and Home/Commercial Renovation

Commercial, Sales & Brand Operations Manager – Kitchen Industry (Kuwait)

About the Company

We are a leading company in Kuwait specializing in the design, manufacturing, and installation of premium German kitchens, locally manufactured wooden kitchens, stainless steel kitchens, aluminum kitchens, wardrobes, interior fit-out solutions, and building materials.

We are seeking an exceptional Commercial, Sales & Brand Operations Manager to lead the company's commercial growth, sales performance, brand development, and operational excellence.

Key Responsibilities

• Develop and execute the company's commercial strategy to achieve sustainable growth and profitability.
• Drive sales growth across retail, residential, corporate, and project sectors.
• Build strategic partnerships with developers, consultants, architects, contractors, and key clients.
• Identify new business opportunities and expand market share.
• Lead, coach, and motivate the sales team to consistently exceed sales targets.
• Establish KPIs, sales forecasts, budgets, and performance dashboards.
• Monitor CRM activities, conversion rates, and customer pipelines.
• Ensure exceptional customer experience from inquiry to project handover.

Brand & Marketing

• Develop and implement the company's branding and positioning strategy.
• Manage digital marketing campaigns, social media, exhibitions, and promotional activities.
• Coordinate with marketing agencies to maximize lead generation and return on investment (ROI).
• Monitor competitors, pricing strategies, and market trends.

Operations Management

• Coordinate closely with design, production, procurement, installation, and after-sales departments.
• Improve operational efficiency, productivity, and quality standards.
• Monitor project execution, delivery schedules, and customer satisfaction.
• Ensure compliance with company procedures and quality management systems.

Financial & Business Performance

• Prepare annual business plans, budgets, and commercial forecasts.
• Monitor profitability, gross margins, and operating expenses.
• Analyze financial reports and recommend corrective actions.
• Deliver monthly executive reports with measurable business outcomes.

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Architecture, Interior Design, Engineering, or a related field.
• MBA is an advantage.
• Minimum 7 years of progressive experience in sales, commercial management, or business development.
• At least 3 years in a leadership role within the kitchen, furniture, interior fit-out, or building materials industry.
• Previous experience in German kitchen brands is highly preferred.

Technical Knowledge

• Strong understanding of German kitchens, wooden kitchens, stainless steel kitchens, aluminum kitchens, wardrobes, and interior finishing.
• Knowledge of kitchen manufacturing processes and materials.
• Ability to read architectural drawings and kitchen layouts.
• Familiarity with design software such as Winner, AutoCAD, SketchUp, or similar.
• Experience with ERP and CRM systems (Odoo, SAP, Microsoft Dynamics, Salesforce, or equivalent).
• Strategic thinking and business planning.
• Commercial negotiation and contract management.
• Team leadership, coaching, and performance management.
• Strong analytical and financial decision-making skills.
• Excellent communication and presentation abilities.
• Results-oriented mindset with exceptional problem-solving capabilities.

Skills

Key Performance Indicators (KPIs)

• Revenue Growth.
• Gross Profit Margin.
• Lead Conversion Rate.
• Customer Satisfaction (CSAT).
• Market Share Growth.
• Brand Awareness.
• Project Delivery Performance.
• Team Productivity.
• CRM Compliance.
• Customer Retention.
• Business Development Success.

Requirements

• Valid driving license.
• Fluent in English (Arabic is a strong advantage).

Compensation

• Competitive salary based on qualifications and experience.
• Performance-based bonus.
• Professional development and training.
• Leadership role within a rapidly growing organization.