Retail Sales Executive

Malabar Gold & Diamonds; Fahaheel; On-site; KWD 15,000 - 30,000; Full time

Job summary

A leading jewelry retailer in Kuwait is seeking individuals to engage with customers and assist in sales. Responsibilities include managing stock, achieving sales targets, and ensuring attractive product displays. Candidates should have customer service experience and knowledge of retail practices. This position offers opportunities for growth in a dynamic environment.

Responsibilities

• Receive the customer and engage with the customer's requirement.
• Introduce various product offerings to facilitate customer buying decisions.
• Prepare estimates and complete sales transactions.
• Achieve sales targets for the allocated section.
• Count and maintain stock records daily.
• Monitor section stock and ensure adequacy.
• Report sold stock for timely replenishment.
• Minimize dead stock with the store manager's help.
• Display products attractively while following hygiene standards.
• Transfer stock to the locker at the end of the day.

Job description

Responsibilities

• Receive the customer and engage with the customer to understand the customer’s requirement.
• Introduce various product offering to the customers and facilitate customer buying decision.
• Prepare the estimate of the products selected and completing the sales transaction.
• Achieve category wise sales target for the allocated section.
• Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated.
• Monitor the stock in the section and ensure adequate stock for sales.
• Report the sold sock in the section for reordering to the sales manager for timely stock replenishment.
• Monitor the dead stock and liaison with the store manager to minimise the same.
• Responsible for proper and attractive display of the products at the appropriate counter following hygienic standards.
• Transfer the stock to the locker at the close of the day; maintain safety of jewellery displayed to customers and communicate promptly to the superiors about any potential theft.

Additional Responsibilities

• Understand the queries and complaints from the customer and address with right solution.
• Provide support to the marketing team for potential customer visits and exhibitions.
• Identify potential customers and referring them to the store.
• Adhere to cost saving practices undertaken in the store.
• Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes.