Remote Kuwaiti Arabic Customer Care Executive

Renan Partners Private Limited; Remote; KWD 3,000 - 15,000; Full time

Job summary

A leading customer support firm is seeking a Customer Care Executive fluent in native Kuwaiti Arabic. This fully remote position involves assisting customers via phone, chat, and email while ensuring a high-quality, empathetic service experience. Candidates should have excellent communication skills and a strong problem-solving mindset. The role offers competitive salary and remote working flexibility, making it ideal for individuals with a comfortable workspace at home.

Benefits

Competitive salary

Remote working flexibility

Performance-based incentives

Training and career development opportunities

Supportive work culture

Qualifications

• Must be a native Kuwaiti Arabic speaker with authentic accent and dialect.
• Excellent verbal and written communication skills in Arabic; English proficiency is a plus.
• Previous experience in customer support or call centers is preferred.
• Ability to work from home independently.
• Strong problem-solving skills with a customer-first mindset.

Responsibilities

• Handle inbound and outbound customer calls in native Kuwaiti Arabic.
• Assist customers with inquiries and product/service information.
• Maintain high customer satisfaction through professional service.
• Log customer interactions in CRM systems accurately.
• Follow communication scripts and meet performance metrics.

Skills

Authentic Kuwaiti Arabic fluency

Active listening

Empathy

Problem-solving

Time management

Tools

Zendesk

Freshdesk

Salesforce Service Cloud

Job description

A leading customer support firm is seeking a Customer Care Executive fluent in native Kuwaiti Arabic. This fully remote position involves assisting customers via phone, chat, and email while ensuring a high-quality, empathetic service experience. Candidates should have excellent communication skills and a strong problem-solving mindset. The role offers competitive salary and remote working flexibility, making it ideal for individuals with a comfortable workspace at home.