Outlet Manager - Guest Experience & Profit Center Lead

Hyatt Regency; Kuwait City; On-site; KWD 12,000 - 18,000; Full time

Job summary

Hyatt Regency Al Kout in Kuwait is seeking an Assistant Outlet Manager to assist in running the department in line with Hyatt's standards and corporate strategies. You will manage the outlet as a profitable unit, ensuring guest satisfaction while adhering to budgetary constraints and contributing to the outlet's financial success.

The role requires strong communication, customer relations, and flexibility in shifts, with a preference for bilingual Arabic and English.

Qualifications

• Minimum 2 years work experience as Assistant Outlet Manager in a hotel.
• Bilingual preference: Arabic & English.
• Strong communication and customer relations skills.
• Flexibility in working shifts.
• Strong problem-solving skills.
• Ability to multi task and handle workload.

Responsibilities

• Assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards.
• Manage the assigned outlet as a profitable independent unit within budget.
• Ensure maximum guest satisfaction while maintaining financial performance of the outlet.

Skills

Communication skills

Customer relations

Multitasking

Problem-solving

Flexibility

Shift flexibility

Bilingual Arabic & English

Education

Hospitality degree/diploma

Job description

Hyatt Regency Al Kout in Kuwait is seeking an Assistant Outlet Manager to assist in running the department in line with Hyatt's standards and corporate strategies. You will manage the outlet as a profitable unit, ensuring guest satisfaction while adhering to budgetary constraints and contributing to the outlet's financial success.

The role requires strong communication, customer relations, and flexibility in shifts, with a preference for bilingual Arabic and English.