Manager

Caesars Helping Vacancy; Kuwait; On-site; KWD 15,000 - 30,000; Full time

Job summary

A retail organization in Kuwait is seeking an Operations Manager to oversee and improve the daily operations of its stores. The role focuses on efficient management, training staff, and maintaining supplier relationships to ensure excellent customer service. Candidates should have experience in retail operations and strong analytical skills to drive performance improvements.

Qualifications

• Experience in operations management and retail.
• Strong analytical skills to monitor financial performance.
• Ability to train and supervise staff effectively.

Responsibilities

• Develop and implement operational policies and procedures.
• Monitor store performance against sales targets.
• Manage inventory and ensure proper stock levels.
• Supervise and train store managers and staff.
• Negotiate contracts with suppliers and vendors.
• Implement marketing and promotional strategies.
• Analyze sales data and report to senior management.

Job description

Overview

The Operations Manager will be responsible for managing and overseeing the daily operations of our stores, ensuring that they are running efficiently and effectively, and providing excellent customer service.

Responsibilities

• Develop and implement operational policies and procedures for the stores.
• Monitor the performance of each store and ensure that they are meeting their sales targets and KPIs.
• Manage the inventory of the stores and ensure that they are properly stocked at all times.
• Supervise and train store managers and staff to ensure that they are delivering excellent customer service and maintaining a high level of product knowledge.
• Manage relationships with suppliers and vendors, negotiating contracts and ensuring that the stores are receiving the best possible pricing and products.
• Oversee the implementation of marketing and promotional strategies for the stores.
• Monitor the financial performance of the stores, including analyzing sales data, identifying trends and opportunities for improvement, and preparing reports for senior management.