Land Freight Specialist

DHL; Farwaniya; On-site; Confidential; Full time

Job summary

DHL is seeking a Logistics Coordinator in Kuwait to manage road freight shipments domestically and internationally. You will plan transport with approved carriers, monitor status, and ensure timely booking, dispatch, and delivery while maintaining accurate documentation.

You will act as the main customer liaison for land freight queries and work to optimize carrier performance and compliance. The role requires coordinating with transport providers and subcontractors, keeping systems updated, and

Responsibilities

• Coordinate domestic and international road freight shipments from origin to destination.
• Plan and arrange transportation with approved carriers and vendors.
• Monitor shipment status and proactively address operational issues or delays.
• Ensure timely booking, dispatch, and delivery of customer shipments.
• Maintain accurate shipment records and operational documentation.
• Act as the primary point of contact for customers regarding land freight shipments.
• Provide shipment updates and transportation status reports.
• Respond promptly to customer inquiries, concerns, and service requests.
• Coordinate with transport providers and subcontractors to secure capacity.
• Monitor carrier performance, service levels, and compliance requirements.
• Prepare and verify transport documents, delivery orders, customs-related documents, and shipment records.
• Ensure compliance with local regulations, customs requirements, and company policies.
• Maintain accurate data within operational systems and transport management platforms.
• Ensure adherence to safety, security, and quality standards.

Job description

Key Responsibilities:

• Coordinate domestic and international road freight shipments from origin to destination.
• Plan and arrange transportation with approved carriers and vendors.
• Monitor shipment status and proactively address operational issues or delays.
• Ensure timely booking, dispatch, and delivery of customer shipments.
• Maintain accurate shipment records and operational documentation.
• Act as the primary point of contact for customers regarding land freight shipments.
• Provide shipment updates and transportation status reports.
• Respond promptly to customer inquiries, concerns, and service requests.
• Coordinate with transport providers and subcontractors to secure capacity.
• Monitor carrier performance, service levels, and compliance requirements.
• Prepare and verify transport documents, delivery orders, customs-related documents, and shipment records.
• Ensure compliance with local regulations, customs requirements, and company policies.
• Maintain accurate data within operational systems and transport management platforms.
• Ensure adherence to safety, security, and quality standards.

Financial & Commercial Responsibilities

• Verify transportation costs and supplier invoices.
• Support quotation preparation and pricing activities when required.
• Monitor shipment profitability and identify cost-saving opportunities.
• Ensure timely billing and revenue recognition procedures are completed.