Insurance Brokerage Manager - مدير التأمين بالوساطة

confidential; Kuwait City; On-site; KWD 15,000 - 30,000; Full time

Job summary

A leading insurance brokerage firm in Kuwait seeks a professional to manage and coordinate insurance operations. Responsibilities include negotiating with insurance companies, providing client consultations, and overseeing brokerage staff. Candidates should have a Bachelor's degree in business administration or finance, and 10–15 years of experience in the insurance field. Proficiency in MS Office, strong negotiation skills, and fluency in Arabic and English are essential.

Qualifications

• 10–15 years of experience in insurance or brokerage field.
• Strong knowledge of insurance products and policies.
• Fluency in both Arabic and English.

Responsibilities

• Negotiate with insurance companies to obtain the best rates and terms.
• Provide insurance consultations and assess client needs.
• Supervise and guide brokerage staff and coordinate daily operations.
• Identify new business opportunities and potential clients.

Skills

Negotiation skills

Customer service

Compliance knowledge

Communication skills

Education

Bachelor’s degree in business administration, Insurance, or Finance

Tools

MS Office

CRM systems

Job description

To manage and coordinate insurance brokerage operations between clients and insurance companies, ensuring the best possible insurance coverage and terms in compliance with the regulations of the Insurance Regulatory Unit – Kuwait.

Insurance Company Relations

• Negotiate with insurance companies to obtain the best rates and terms.
• Follow up on policy issuance, renewals, and amendments.
• Handle and monitor insurance claims until final settlement.
• Maintain strong professional relationships with insurance representatives.

Client Service

• Provide insurance consultations and assess client needs.
• Prepare and compare insurance quotations and recommend the best options.
• Ensure customer satisfaction and maintain long-term client relationships.
• Support clients throughout the policy lifecycle (issuance, renewal, and claims).

Internal Management

• Supervise and guide brokerage staff and coordinate daily operations.
• Prepare monthly and annual performance and sales reports.
• Follow up on premium collections and commission settlements.
• Ensure compliance with company policies and internal controls.

Compliance and Regulations

• Adhere to all laws and regulations set by the Insurance Regulatory Unit in Kuwait.
• Maintain accurate and up-to-date client and policy records.
• Ensure timely renewal of company licenses and approvals.
• Implement anti‑money laundering (AML) and governance policies.

Marketing and Business Development

• Identify new business opportunities and potential clients.
• Develop marketing strategies to expand the client base.
• Promote company services through various channels.
• Build partnerships and maintain corporate relationships.

Qualifications and Experience

• Bachelor’s degree in business administration, Insurance, or Finance.
• 10–15 years of experience in insurance or brokerage field.
• Strong knowledge of insurance products and policies.
• Excellent communication and negotiation skills.
• Proficiency in MS Office and CRM systems.
• Fluency in both Arabic and English.