Human Capital Officer

Deema Trading company; Kuwait; On-site; KWD 15,000 - 20,000; Full time

Job summary

A leading HR consultancy in Kuwait seeks a Human Capital Specialist focusing on employee engagement and retention. Responsibilities include monitoring employee satisfaction, managing HR operations, and ensuring compliance with labor laws. Candidates must have a bachelor's degree in HR or Business Administration and 2–5 years of relevant experience. The position offers a competitive salary and career growth opportunities in a stable work environment.

Benefits

Competitive salary and benefits

Career growth opportunities

Stable work environment

Qualifications

• Kuwaiti nationality is mandatory.
• 2–5 years of HR experience in the Kuwait private sector.
• Professional attitude, confidentiality, and attention to detail.

Responsibilities

• Monitor and improve employee retention rates.
• Maintain accurate employee files and records.
• Assist in sourcing and hiring staff.
• Support performance evaluations and training needs.
• Ensure compliance with Kuwait Labor Law.

Skills

Employee engagement strategies

Communication skills

Organizational skills

Understanding of Kuwait Labor Law

Fluent in Arabic

Fluent in English

Education

Bachelor's degree in Human Resources or Business Administration

Job description

The Human Capital Specialist will be responsible for supporting and maintaining HR operations with a primary focus on employee engagement and retention. The role requires a proactive professional who can ensure a compliant, motivated, and well-supported workforce, contributing directly to employee stability and organizational growth.

Key Responsibilities

1. Employee Engagement & Retention

• Monitor and improve employee retention rates through proactive engagement strategies.
• Conduct regular check-ins, feedback surveys, and stay interviews.
• Support programs that recognize employee contributions and enhance job satisfaction.
• Coordinate internal communication and employee appreciation initiatives.
• Analyze turnover patterns and recommend preventive actions.

2. HR Operations & Administration

• Maintain accurate employee files, contracts, and records per Kuwait Labor Law.
• Ensure proper documentation for new hires, transfers, renewals, and exits.
• Coordinate with the PRO team for visa renewals, medicals, and residency matters.
• Prepare HR correspondence such as salary certificates, warnings, and memos.

3. Recruitment & Onboarding

• Assist in sourcing, screening, and hiring qualified Kuwaiti and expatriate staff.
• Manage onboarding processes to ensure smooth integration for new employees.
• Coordinate with department heads to fulfill manpower needs.

4. Performance & Development

• Support the implementation of performance evaluations and probation reviews.
• Track training needs and coordinate development programs aimed at retention.
• Maintain performance records and identify employees with growth potential.

5. Policy & Compliance

• Ensure all company policies and HR actions comply with Kuwait Labor Law.
• Contribute to updating HR manuals, procedures, and employee handbooks.
• Ensure fairness and transparency in employee relations.

Qualifications & Requirements

• Nationality: Kuwaiti (mandatory)
• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2–5 years of HR experience, preferably in the Kuwait private sector.
• Strong understanding of the Kuwait Labor Law and HR best practices.
• Fluent in Arabic and English (written and spoken).
• Strong interpersonal, communication, and organizational skills.
• Professional attitude, confidentiality, and attention to detail.

Key Performance Indicators (KPIs), Area KPI Target

• Employee Retention: Annual retention rate ≥ 90%
• Employee Satisfaction: Engagement survey participation & score ≥ 85%
• Recruitment Time to fill vacancies ≤ 30 days
• Onboarding New hire integration completion 100% within the first week
• Compliance HR documentation and file completeness 100%
• Performance Review Appraisal cycle completion 100% on time
• Training Employees attending at least one development activity/year ≥ 80%

Objectives & Key Results (OKRs), Objective Key Results

• Increase employee retention - Maintain ≥ 90% retention rate by end of the year
• Conduct stay interviews with 100% of key staff
• Implement at least 2 engagement initiatives per quarter
• Enhance employee satisfaction - Achieve ≥ 85% positive feedback in internal survey
• Reduce voluntary resignations by 20% within 12 months
• Strengthen internal HR systems - Complete 100% digital employee file conversion by Q3
• Implement attendance & leave tracking system by Q2
• Build national talent capacity - Ensure ≥ 70% of new hires are Kuwaiti nationals
• Develop a career growth framework for Kuwaiti employees by Q4

What We Offer

• Competitive salary and benefits package.
• Career growth and continuous learning opportunities.
• Stable, family-oriented work environment.
• Opportunity to shape Deema’s workplace culture and retention strategy.