Guest Service Officer - Front Office

Hyatt Hotels Corporation; Kuwait City; On-site; KWD 5,000 - 6,700; Full time

Job summary

Hyatt Hotels Corporation in Kuwait City is seeking a Guest Service Officer to deliver an excellent and consistent level of service to guests across the Rooms division, including Front Office and Reservations. The role focuses on welcoming guests, handling inquiries and requests with professional communication, and supporting smooth operations to ensure memorable stays in a fast-paced hotel environment.

The ideal candidate will have hospitality experience, a positive attitude, and a commitment to

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years' work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• The Guest Service Officer is responsible to provide an excellent and consistent level of service to guests.
• The role contributes to the smooth and efficient running of the varied departments within the Rooms division: Front Office, Reservations.

Skills

Customer service

Interpersonal skills

Communication skills

Education

Degree in Hospitality or Tourism management

Job description

Close Inclusive Collection Job Postings Notification

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone.\"

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone.\"

Peggy Focheux Duval: Director of Learning & Development, France

As a Guest Service Officer, you will be responsible to provide an excellent and consistent level of service to your customers.

The Guest Service Officer is responsible to contribute to the smooth and efficient running of the varied departments within the Rooms division:

• Front Office


• Reservations

Qualifications

An ideal candidate will possess:

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.


• Minimum 2 years' work experience in hotel operations.


• Good customer service, communications and interpersonal skills are a must.

Our family is always growing. Want to be in the know?