Guest Arrival Expert

Marriott Executive Apartments; Kuwait City; On-site; KWD 9,000 - 13,000; Full time

Job summary

Marriott Executive Apartments in Kuwait City is seeking a Guest Arrival Expert to welcome guests and ensure smooth arrivals and departures. The role emphasizes creating memorable first and last impressions and providing professional service throughout the stay.

In this non-management, full-time posting, you will stand for long periods, assist with requests, complete reports, and share local highlights to enhance guest experiences at our Kuwait City property.

Qualifications

• High school diploma or GED required.
• No related work experience necessary.
• Ability to stay on feet for extended periods.

Responsibilities

• Assist guests with arrival and departure procedures.
• Handle guest requests, process operational needs, and complete reports.
• Provide information about local area and Marriott services.

Skills

Guest service

Communication skills

Professional appearance

Multitasking

Education

High school diploma or GED

Job description

Additional Information

Job Number 26123184

Job Category Rooms & Guest Services Operations

Location Abdel Moneim Ryadh Street, Kuwait City 26302, KuwaitVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.