Field Account Executive: Growth & Retention Leader

Doroob; Kuwait; On-site; KWD 15,000 - 30,000; Full time

Job summary

A regional service provider in Kuwait seeks a sales representative to engage with customers through physical visits and improve customer satisfaction. The role involves maintaining customer revenue, promoting products, and managing existing client relationships. The ideal candidate will be responsible for sales activity reporting and ensuring customer retention through effective communication and satisfaction tactics. Additional skills in client engagement and new business acquisition are essential.

Responsibilities

• Physical visits to prospect customers and/or door-to-door visits to collect leads and customer information.
• Maintain and develop customer revenue within the assigned area.
• Ensure customer retention by resolving issues and improving customer satisfaction.
• Promote products and services to all prospective customers.
• Manage a portfolio of existing customers through strong relationships.
• Send quotations and proposals to clients and follow up on business contracts.
• Establish customer agreements with pricing guidelines.
• Identify business opportunities and assess customer needs.
• Provide sales activity reports as required.

Job description

A regional service provider in Kuwait seeks a sales representative to engage with customers through physical visits and improve customer satisfaction. The role involves maintaining customer revenue, promoting products, and managing existing client relationships. The ideal candidate will be responsible for sales activity reporting and ensuring customer retention through effective communication and satisfaction tactics. Additional skills in client engagement and new business acquisition are essential.