Customer Service Executive Job In Kuwait

KUWAIT JOBS HERE; Kuwait City; On-site; KWD 15,000 - 30,000; Full time

Job summary

A local recruitment agency in Kuwait City is seeking a motivated Customer Service Executive to deliver exceptional service for visa and passport applications. Key responsibilities include guiding applicants, managing data entry accurately, and cash handling. Ideal candidates should possess excellent communication skills, be a team player, and have at least one year of customer service experience. Local hire only (transferable visa) is required for this full-time position.

Qualifications

• Must have a minimum of one year of customer service experience.
• Local hire only with transferable visa.
• Ability to work in different locations and shifts.

Responsibilities

• Handle passport and visa application procedures according to standards.
• Answer queries and guide applicants on rules and regulations.
• Communicate politely and help applicants.
• Accurate data entry of information.
• Update product knowledge regularly.
• Handle cash and report accurately.

Skills

Excellent communication skills

Interpersonal skills

Team player

Arabic speaking

Data entry accuracy

Flexibility in working hours

Typing speed (30 WPM)

Education

Graduate

Job description

Overview

We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.

Responsibilities

• Handling the complete procedure of passport and visa application as per the standards of the Mission.
• Answering queries of all applicants and guiding applicants on rules and regulations.
• Communicating and guiding applicants in a polite and helpful manner.
• Responsible for data entry without errors.
• Constantly updating self on product knowledge. Guiding applicants on the process.
• Cash handling and reporting accurately.
• Flexible to work in different locations and shift timings.

Qualifications

• Excellent communication and interpersonal skills.
• Must be a graduate.
• Experience of customer service for a year minimum.
• Flexible in working hours and locations. Working hours will be double shift or single shift depending on the location.
• Should be a team player. Speak Arabic will be an added advantage.
• Typing speed should be a minimum of 30 words per minute (WPM).
• Local hire only (Transferable Visa).
• Interested candidates may send their CVs to [e-mail].

Details

• Salary: 250-290 KD
• Location: Kuwait City, Kuwait
• Job Type: Full-Time
• Company: Kuwait Jobs
• Posted: 1 day ago

How to Apply

Email: [e-mail]