CRM Executive

Kuwait Automotive Imports Co; Kuwait; On-site; KWD 15,000 - 30,000; Full time

Job summary

A prominent automotive company in Kuwait is seeking candidates for a customer service position. The role involves managing customer queries, handling inbound calls, and qualifying leads for sales opportunities. Ideal candidates should have experience in customer service, preferably in a call center environment, and must be immediate joiners. Fresh graduates are welcome to apply. Interested candidates should email their CVs to the provided address.

Qualifications

• Immediate joiners preferred.
• Experience in call center or customer service is favorable.
• Open to fresh graduates.

Responsibilities

• Deal with customer queries professionally.
• Manage inbound calls according to company standards.
• Convert leads from outbound calls into sales opportunities.

Skills

Customer service experience

Ability to handle customer inquiries

Fluent in Kuwaiti dialect

Job description

Key Responsibilities

• Ensure all customers’ queries are dealt with in a professional and friendly manner.
• Ensure all inbound telephone calls are dealt with according to Company standards and guidelines.
• Handling all generated leads, by making outbound calls, qualifying the leads, and trying to convert them into sales opportunity.

Candidate’s Requirements

• Immediate joiners.
• Prefer experience in call center/customer service.
• Preferably Arab nationality (can speak in Kuwaiti dialect).
• Fresh graduates can apply.
• Valid Visa #18 or Visa #22.

Interested candidates can e-mail their CV’s to [e-mail].

(Please note that only shortlisted candidates will be considered for interviews).