Commercial Director

Hilton Worldwide, Inc.; Fahaheel; On-site; KWD 30,000 - 50,000; Full time

Job summary

A global hospitality leader is seeking a Commercial Director to lead revenue strategies at Hilton Kuwait Resort. This role requires proven leadership experience in commercial fields and budget management, plus strong skills in stakeholder communication and cross-functional team leadership. The ideal candidate will optimize pricing strategies and develop a high-performance team to ensure business success. Benefits include career growth opportunities and a vibrant workplace culture.

Benefits

Workplace flexibility

Career growth and development

Go Hilton travel discount program

Qualifications

• Proven experience in a commercial, sales, or revenue leadership role.
• Experience managing budgets and making strategic decisions.
• Strong skills in leading teams and managing stakeholders.

Responsibilities

• Lead the commercial strategy to maximize revenue and market share.
• Optimize pricing strategies and profitability.
• Manage and develop a high-performance commercial team.

Skills

Commercial strategy development

Budget management

Presentation skills

Stakeholder management

Cross-functional team leadership

Fluency in English

Local market knowledge

Job description

Commercial Director (HOT0C4G8)

Work Locations

Hilton Kuwait Resort, 7887 Fahaheel, State of Kuwait; Kuwait City, 6400-

Position Overview

The Commercial Director for Hilton Kuwait Resorts will lead the commercial strategy to maximize total revenue and market share across all resort segments, including Rooms, F&B, GC&E, Leisure, Spa, and ancillary services. This role drives profitability, supports brand positioning, enhances customer focus, and ensures commercial excellence across all channels. The position is also an integral partner in pre‑opening, refurbishment projects, and long‑term commercial planning.

Responsibilities

• Develop and execute a data‑driven commercial strategy that delivers budgeted revenue targets across all streams.
• Optimize channel mix, pricing strategies, upselling, and route‑to‑market plans to ensure maximum profitability.
• Lead weekly business reviews and long‑term strategy meetings (current year + 5‑year outlook).
• Support Revenue Management & RMCC teams in forecasting, demand analysis, and pricing approvals.
• Lead, coach, recruit, and retain a high‑performance commercial team across Sales, Marketing, PR, Revenue, and eCommerce.
• Drive a 4D leadership structure on property, ensuring collaboration across all disciplines.
• Promote Hilton culture, brand values, and performance‑driven KPIs.
• Act as a key business partner to the General Manager and primary contact for owners and stakeholders.
• Present commercial plans and results to VP Operations, regional teams, and investors.
• Build strong relationships across Hilton’s matrix teams and leverage support functions.
• Drive top‑line revenue while maintaining cost control and maximizing TGOP/EBITDA performance.
• Negotiate vendor contracts, manage budgets, and track ROI on key campaigns.
• Ensure all systems and tools (Hilton Commercial Focus, OnQ, FMS, Delphi, etc.) are utilized to full potential.
• Lead integrated resort marketing and public relations strategies with area and brand support teams.
• Ensure brand compliance across visual identity, digital presence, partnerships, and guest experience touchpoints.
• Monitor competitor activity and market trends to adapt strategy.
• Oversee commercial readiness, budgeting, and positioning strategy for pre‑opening phases.
• Coordinate with operations, HR, and training teams to ensure launch readiness.
• Build pre‑opening sales plans, events strategy, and stakeholder communication updates.
• Maintain resilience in fast‑paced phases while keeping guest focus as top priority.

Qualifications

• Relevant and proven experience in a commercial, sales, or revenue leadership role in hospitality/travel.
• Experience in budget management and strategic decision‑making.
• Strong presentation and stakeholder management skills.
• Experience leading cross‑functional teams in a matrixed environment.
• Fluent in English; local market knowledge or Arabic language is an advantage.
• Experience in a multi‑complex or resort environment.
• Knowledge of Marketing, Finance, eCommerce, and Brand Strategy.

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world‑class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100‑year history. Hilton is proud to have an award‑winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.