Business Change Consultant

DSV - Global Transport and Logistics; Sulaibiya Agricultural; On-site; KWD 15,000 - 30,000; Full time

Job summary

A leading logistics company in Kuwait is seeking a Business Change Consultant to design and implement innovative logistics solutions. The role focuses on enhancing operational performance and driving Continuous Improvement initiatives. Ideal candidates should have a Bachelor's degree in business or logistics and proven experience in logistics or operations improvement.

Qualifications

• Proven experience in logistics, transport, or operations improvement roles.
• Experience in solution design or business analysis.
• Ability to lead cross-functional teams.

Responsibilities

• Identify and develop logistics solutions for clients.
• Lead Continuous Improvement initiatives within Road Logistics.
• Conduct data analysis to support decision making.

Skills

Analytical skills

Problem-solving capabilities

Communication skills

Stakeholder engagement

Data analysis

Education

Bachelor's degree in business administration or logistics

Job description

Job Req Number: 103340
Time Type: Full Time

As Business Change Consultant you will be responsible for designing, planning, and implementing logistics solutions to support both current operations and new business opportunities. This position directly contributes to organizational objectives by identifying, analyzing, and developing value-adding, robust logistics solutions that enhance operational performance. A core element of the role is driving Continuous Improvement (CI) and SIGMA initiatives within Road Logistics, ensuring alignment with DSV’s strategic goals.

Responsibilities

• Identify, analyze, and develop value-adding logistics solutions for existing and prospective clients.
• Support tender responses with Road solution design, operational modelling, and feasibility insights.
• Ensure proposed solutions are robust, scalable, and aligned with customer and business requirements.
• Collaborate with Operations and Management to identify Continuous Improvement (CI) opportunities.
• Develop, document, and implement sustainable cost‑saving initiatives across the business.
• Support operational teams with the design of optimised processes, workflows, and performance improvements.
• Conduct detailed data analysis (validation, comparison, sense checking) to support decision making.
• Review and map business processes, ensuring they are complete, accurate, relevant, measurable, and aligned with business objectives.
• Present clear recommendations that address productivity, cost, and service‑level enhancements.
• Develop business cases for proposed solutions based on investment requirements and risk profiles.
• Carry out ROI calculations, cost‑benefit analysis, and quantify value‑add to support leadership decision making.
• Assess opportunities for productivity improvement, revenue growth, and operational scale.
• Lead, implement, and track SIGMA and CI initiatives within Road Logistics.
• Develop and maintain reports highlighting cost savings, benefits delivered, and initiative progress.
• Foster a culture of Lean thinking and structured problem solving across teams.

Educational Qualifications & Certifications

• Bachelor's degree in business administration, logistics, or a related field is preferred.
• Proven experience in logistics, transport, supply chain, or operations improvement roles.
• Experience in solution design, business analysis, or process engineering.
• Strong data analysis, modelling, and problem‑solving capabilities.
• Ability to lead cross‑functional teams and facilitate workshops.

Competencies

• Excellent analytical and critical thinking skills.
• Strong communication and stakeholder engagement abilities.
• Ability to influence without authority and drive positive change.
• Structured, methodical approach to problem solving and documentation.
• High attention to detail with the ability to see the bigger picture.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Proficiency in using office software and documentation tools.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.