The Assistant Manager – Service & Maintenance is responsible for supporting workshop operations, ensuring timely preventive and corrective maintenance of vehicles and equipment, supervising technical staff, and maintaining compliance with HSE and company standards. The role also requires flexibility to travel for site visits, inspections, and support at remote locations as per operational needs.
Key Responsibilities
- Leading mechanics, mill maintenance (Rotatory Mill), electricians, welders, fabricators, and other technical staff to ensure productivity and quality service.
- Supervise troubleshooting, diagnostics, repairs, and preventive maintenance of vehicles/equipment.
- Support and guide technical staff.
- Ensure preventive maintenance schedules (PMS) are implemented effectively and specific tasks are delegated to relevant team members.
- Monitor spare parts stock, forecast requirements, and coordinate replenishment.
- Ensure timely preparation of vehicles/equipment for inspections and approvals.
- Provide coaching, mentoring, and training to workshop staff.
- Ensure accurate repair order tracking, reporting, and KPI updates.
- Support customer service requirements by delivering reliable technical support.
- Enforce HSE standards and ensure compliance with company policies.
Qualifications & Experience
- Bachelor’s Degree/Diploma in Mechanical, Electrical, or Automobile Engineering (or equivalent).
- 7-10 years of experience in service and maintenance operations, with at least 5 years in an Assistant/managerial role.
- Strong knowledge of preventive maintenance systems, diagnostics, and repair procedures.
- Experience in managing technical teams and workshop operations.
Skills & Competencies
- Leadership and team management.
- Strong analytical and problem-solving ability.
- Planning, organizing, and prioritization skills.
- Ability to work under pressure and meet deadlines.
- Fluency in English (Arabic an advantage).
- Flexibility to work extended/irregular hours and travel as required.