Academic Admin Officer

Australian College of Kuwait (ACK); Kuwait City; On-site; KWD 12,000 - 18,000; Full time

Job summary

The Australian College of Kuwait is seeking an Academic Admin Officer to provide essential administrative and clerical support within the department. The role includes tasks such as preparing correspondence, client engagement, and coordinating departmental communication. This position requires fluency in Arabic and English, coupled with strong IT skills, and aims to enhance operational efficiency within the college.

Qualifications

• Minimum 1 year experience in office administration within a customer service environment.
• Advanced level in Microsoft Office Suite.
• High level of English and Arabic proficiency.

Responsibilities

• Provide administrative and secretarial support to the department.
• Act as a first point of contact for the department.
• Coordinate the flow of information within the department.

Skills

Communication

Interpersonal Skills

Organizational Skills

Problem Solving

IT Skills

Education

Formal qualification in Office Administration

Job description

Academic Admin Officer

FUNCTION: Provide administrative and clerical support to ensure the smooth and efficient operation of the department.

PRIMARY TASKS:

1. Provide administrative and secretarial support to the department, including but not limited to preparation of correspondence, taking of minutes, and filing.
2. Act as a first point of contact for the department and provide a high level of client service to ACK students.
3. Coordinate the flow of information within the department, including handling confidential correspondence and referral matters for comment or further action to the appropriate staff and faculty member.
4. Provide mutual backup and organisational support for other staff within the department.
5. Follow up on no show students and flag them to the Office of Registrar for further action.
6. In coordination with the Instructors of the department, prepare students’ progress reports, when required.
7. Responsible for the completion of all requirements for the end of semester as assigned and requested by the Head of school.
8. Undertake other duties and special projects in line with the scope of work under Head of program direction.

Arabic - Fluent / Excellent
English - Fluent / Excellent

Own a Car

Any

Have Driving License

Any

Job Skills

Essential:
• A formal qualification in Office Administration
• Minimum 1 year experience in office administration within a customer service environment.
• Information Technology (IT) skills – Advanced level in Microsoft Office Suite; ability to learn and work on a variety of other software packages.
• High level of English and Arabic Language proficiency.
• Well developed communication and interpersonal skills
• Ability to work under pressure, unsupervised, and as a member of a team.
• Ability to exercise initiative, judgement, discretion, confidentiality and problem solving/decision making skills.
• Highly developed organizational and time management skills.
• Work Ethic
• Professional Appearance

Position is open until filled

About The Company

The Australian College of Kuwait has been established under Kuwait Law 34/2000, governing private universities in Kuwait, to provide internationally recognized and accredited education and training to the Business, Engineering, and Maritime sectors. It was licensed by the Ministry of Education and Higher Education under Amiri Decree 141/2003 and commenced operation in October 2004.

The Australian College of Kuwait is the vision of its Chairman, Mr. Abdullah Abdul Mohsen Al Sharhan, who knows that the Australian vocational curriculum is the best in the world and has brought these world-leading courses to Kuwait to assist the development of Kuwait and its young people.

The Private Universities Council (PUC) oversees the operation of ACK from the government’s perspective and has accredited the College to operate as a provider of higher education courses. Initially offering two-year diploma courses, ACK now has PUC approval to offer degree programs as well. A ‘2+2’ course is available whereby students obtain their diploma in two years and can then continue, if they wish, to study for a further two years to obtain their degree. This arrangement is unique in Kuwait.