Work & Travel- Italian Speaker (Relocation Support Available)

CBT; Napoli; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading customer service company is seeking Italian-speaking professionals to join their team in Lisbon, Portugal. The role involves supporting sellers and providing guidance through various communication channels. Candidates should have at least 1 year of customer service experience and strong communication skills. Offering competitive salary and benefits including meal allowance and relocation support.

Servizi

Competitive salary with performance-based bonuses

Meal allowance

Relocation support

Paid training

Competenze

• 1+ year experience in Customer Service, Account Management, or Customer Success.
• EU ID, Residence Card, or Manifestação de Interesse required.
• Flexibility to work in rotating shifts.

Mansioni

• Support sellers via phone, email, or chat.
• Provide accurate information and sales guidance.
• Manage and resolve customer queries efficiently.

Conoscenze

Fluency in Italian (C1)

Fluency in English (B2+)

Excellent communication skills

Problem-solving skills

Descrizione del lavoro

Join our multicultural Customer Service team in Europe!

We’re looking for Italian-speaking professionals passionate about helping sellers and improving their online business performance in Lisbon, Portugal. You’ll be part of a global e-commerce project supporting one of the world’s leading social media platforms.

Responsibilities

• Support sellers via phone, email, or chat
• Provide accurate information and sales guidance
• Manage and resolve customer queries efficiently
• Identify opportunities to improve seller performance
• Collaborate with internal teams for continuous improvement

Requirements

• EU ID , Residence Card , or Manifestação de Interesse
• Fluency in Itanlian (C1) and English (B2+)
• 1+ year experience in Customer Service, Account Management, or Customer Success
• Excellent communication & problem-solving skills
• Flexibility to work in rotating shifts

What We Offer

Competitive salary with performance-based bonuses

Meal allowance: 7.23 / day

Relocation support (accommodation & flight reimbursement)

Paid training and career growth opportunities

Multicultural work environment in Lisbon

Schedule

Monday to Sunday – rotational shifts

2 days off per week

(Some projects may include occasional night shifts)

Start date: 20 November 2025

Location: Lisbon, Portugal