Work in Portugal - Customer Support Representative !

FH Collective Academy; Napoli; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading customer support company is hiring a Customer Support Specialist for the Italian Market in Lisbon. In this on-site role, you will provide assistance to Italian-speaking customers, handle product queries, and collaborate with various teams. The position offers a base salary of €1,000/month plus bonuses, relocation support, and health insurance after six months.

Servizi

€1,000/month base salary

€100 performance bonus

€2,000 welcome bonus

Relocation package

Health insurance

Meal & transport allowance

Career growth opportunities

Competenze

• Fluent in Italian and good level of English required.
• Excellent interpersonal and communication skills are essential.
• Prior experience in customer service is appreciated.

Mansioni

• Support customers via phone, email, and chat.
• Assist with product troubleshooting and warranty queries.
• Collaborate with teams for complex customer cases.
• Stay updated with product information and company news.

Conoscenze

Fluent in Italian (C1/C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Descrizione del lavoro

Dreaming of a fresh start in sunny Portugal?

Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

We're looking for passionate, Italian‑speaking professionals ready to provide world‑class support in the home appliances industry. If you're all about helping customers, solving problems, and delivering a 5★ experience, this could be your next adventure!

What You’ll Do:

• Support Italian‑speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We’re Looking For:

• Fluent in Italian (C1/C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on‑site role in beautiful Lisbon

What You’ll Get:

• 1,000/month base (×14 months) + 100 performance bonus (×12 months)
• 2,000 welcome bonus
• Relocation package: flight reimbursement + accommodation (only 280/month, all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon?

Because it’s not just a place to work, it’s a lifestyle. Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal? Apply now and join a company that values people, passion, and progress!

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