Sr. Product Manager

Amazon; Milano; Ibrido; EUR 90.000 - 110.000; Tempo pieno

Descrizione del lavoro

A major live streaming platform is looking for a Senior Product Manager to lead initiatives in onboarding and safety. This role entails ensuring user protection while driving account management for growth. Candidates should have over 8 years of product management experience, particularly in trust & safety. The job includes implementing complex features and navigating global regulations, making it essential to balance user needs with compliance. This position is available in various US locations.

Servizi

Medical, Dental, Vision & Disability Insurance

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Competenze

• 8+ years of product management experience required.
• At least 4 years focused on trust & safety or user protection.
• Experience developing authentication and community health products.

Mansioni

• Lead account-related features for user safety and growth.
• Implement age assurance and parental controls.
• Ensure compliance with international regulations.

Conoscenze

Effective communication with senior leadership

Product management

Trust & safety expertise

Community health knowledge

User protection systems

Regulatory compliance

Formazione

MS/MA or MBA in technology or business

Strumenti

SQL

Descrizione del lavoro

Job ID: 3129468 | Twitch Interactive, Inc. - D48

Apply

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/

About Twitch

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

Senior Product Manager – Onboarding and Safety

We're seeking a Senior Product Manager to lead our onboarding and safety initiatives, making account management a strategic tool for platform growth while maintaining user safety and trust. You'll work at the intersection of user experience, regulatory compliance, and community health to protect our most vulnerable users while enabling seamless platform access for millions of creators and viewers worldwide.

This role sits within our Health organization and requires deep expertise in trust & safety product development, including age assurance, parental controls, and complex compliance requirements. You'll balance user friction with necessary protections, ensuring Twitch remains a safe space for all communities.

You can be based out of one of the Twitch offices including San Francisco, Seattle, Los Angeles, Irvine, or New York City.

You Will

• Own and develop account-related features that drive both growth and user safety across all user segments.
• Design and implement complex user flows for age assurance, parental controls, and passwordless authentication experiences.
• Ensure compliance with global safety and health regulations including COPPA, GDPR-Age, UK Age Appropriate Design Code, and emerging legislation.
• Lead strategy for age verification and minor protection features, setting the standard for how Twitch protects young users.
• Balance user friction with necessary data collection to optimize for both safety outcomes and platform growth.
• Drive platform health through strategic account management decisions that impact millions of users.
• Partner closely with community product, design, engineering, legal, policy, trust & safety, and data teams to deliver comprehensive solutions.
• Translate complex regulatory requirements into actionable product requirements and elegant user experiences.

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

Basic Qualifications

• Experience communicating effectively with senior leadership.
• 8+ years of product management experience, with at least 4 years focusing on trust & safety, community health, or user protection products at consumer platforms (we count time as engineer as PM time).
• Proven track record developing authentication systems, content moderation tools, user protection features, and/or community health products at scale.
• Deep understanding of online safety regulations and compliance requirements across multiple jurisdictions.
• Demonstrated ability to balance competing priorities: platform growth, user trust, safety needs, and regulatory compliance.
• Experience managing complex multi-stakeholder initiatives involving policy, legal, trust & safety experts, and community health teams.
• Strong understanding of nuanced user behavior, community standards, and varying safety needs across different user segments and age groups.

Preferred Qualifications

• MS/MA or MBA in a technology or business related field.
• Background in authentication systems or identity verification.
• Hands-on experience from major consumer platforms tackling age assurance or minor protection at scale.
• Experience implementing COPPA, GDPR-Age, or other child safety compliance frameworks.
• Proficiency in SQL and data-driven decision making.
• Previous work in gaming, social media, or live streaming platforms.
• Experience with customer experience (CX) and creator tools (CT) teams.

EEO Statement

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.