Shift Manager Delivery Operations

Amazon; Torino; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading logistics company in Torino is seeking a team leader to promote safety and wellbeing while managing operational tasks. The ideal candidate will have a background in logistics, data analysis skills, and proficiency in the MS Office suite. Responsibilities include leading a team, ensuring process efficiency, and collaborating with various stakeholders. Join us to help enhance our customer delivery experience!

Competenze

• University degree (Bachelor's or Master's degree) completed before start date.
• Advanced proficiency in written and verbal English and local language.
• Relevant experience in performing data analysis.
• Experience of communicating with a wide range of stakeholders including your peers and leadership.
• Experience in a logistical working environment.
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

Mansioni

• Promote a culture of safety and wellbeing.
• Analyse and implement corrective actions to ensure quality.
• Support and lead a team while handling administrative tasks.
• Analyse performance and suggest process improvements.
• Collaborate with other managers to standardise shift processes.

Conoscenze

Data analysis

Stakeholder communication

Logistical experience

MS Office suite proficiency

English proficiency

Formazione

Bachelor's or Master's degree

Descrizione del lavoro

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life

You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks alongside other tasks like individual escalations process improvement work and wide-scale operational contingency planning.

About the team

Amazon Logistics or AMZL handles last mile delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts like Amazon Fresh Prime Now and Amazon Restaurants.

There are two sides to what we do. Our under the roof associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive particularly as lots of our people work through the night. We focus mostly on operations with 24/7 shifts in most of our locations.

Meanwhile our on the road people work with Amazon Flex - a network of delivery contractors. Every year we continually raise the bar for customer experience with new innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint supported by a portfolio of pioneering vehicles (including Electric Vehicles) and technology to help us do just that.

Qualifications

• University degree (Bachelor's or Master's degree) completed before start date
• Advanced proficiency in written and verbal English and local language
• Relevant experience in performing data analysis
• Experience of communicating with a wide range of stakeholders including your peers and leadership
• Experience in a logistical working environment
• Experience working with the MS Office suite (Word Excel Outlook) in a professional environment

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