SALES ASSOCIATE

Navy Exchange Service Command; Gricignano di Aversa; In loco; EUR 20.000 - 25.000; Part-time

Descrizione del lavoro

A retail service organization in Gricignano di Aversa is seeking a dedicated sales associate. You will engage customers, provide product knowledge, and maintain store organization. Ideal candidates have strong communication skills and a passion for customer service. No prior experience is required, but a high school diploma is preferred. This role requires availability for various hours including weekends and holidays.

Competenze

• Basic knowledge of products and merchandise.
• Retail experience preferred but not required.
• Ability to read, write, and interpret documents.
• Ability to multi-task while being attentive to customers.

Mansioni

• Engage with customers and direct them to merchandise.
• Maintain store appearance and organization.
• Cross-sell products and suggest trends to customers.
• Use POS system and process cash transactions.
• Complete inventory processes.
• Follow assigned work schedule and adhere to responsibilities.

Conoscenze

Customer service skills

Communication skills

Basic product knowledge

Mathematical skills

Teamwork

Formazione

High school graduate or equivalent

Descrizione del lavoro

Job Summary

Job Summary - NF01, salary code N / A. As a sales associate you will be the face of our company. You will highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You must be capable of learning about what we sell and able to articulate our purpose in an educational, insightful and professional manner. Maintain a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

• CUSTOMER SERVICE – Proactively engage and connect with customers. Ask questions and listen to customers\' needs. Direct customers to merchandise and inform them about upcoming events, promotions, and mobile offers.
• STAR card – Provide premier customer service. Cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes.
• ORGANIZATION – Maintain store appearance.
• SALES – Cross-sell products and know the layout of the store. Make suggestions to customers on latest trends and current promotions based on individual needs. Upsell products.
• LEARNING & PRODUCT KNOWLEDGE – Learn product features, keep up with latest trends, and leverage company tools and technology to confidently provide product knowledge and specs.
• POINT-OF-SALE – Use a POS system, process cash exchanges, discounts, gift cards, credit cards, and debit cards; handle cash including counting money and returning accurate change to customers.
• DOCUMENTATION – Complete various forms of paperwork, reports, and reconciliation.
• INVENTORY – Be the keeper of merchandise; complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.
• DEPENDABILITY – Adhere to the assigned work schedule; maintain accurate and complete follow-through on work assignments. Other duties as assigned.

Qualifications

• PRODUCT KNOWLEDGE – Basic knowledge of products and merchandise.
• EXPERIENCE – Retail experience preferred but not required.
• COMMUNICATION SKILLS – Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.
• MATHEMATICAL SKILLS – Basic arithmetic (addition, subtraction, multiplication, and division).
• REASONING ABILITY – Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

Physical Demands & Work Environment

Constant movement, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and the ability to adjust focus. Involves lifting at least 25 lbs and up to 50 lbs in some departments. Work typically performed indoors but may be assigned outdoors depending on location.

Other Skills & Work Hours

Enthusiastic, friendly, and energetic with a desire to provide outstanding service. Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.

NEX Employment Eligibility Requirements

In preparation for submitting an online application with the Navy Exchange, this position is open to U.S. citizens who are Active Duty Members and family members of the U.S. Military or Civilian personnel currently assigned to Naples, Italy.

You must furnish all documents listed below before your application can be considered:

• No Fee Passport (Front page, Visa page & Statement from the back page)

Italian Sojourners Missione Permit – “Permesso Di Soggiorno Per Stranieri Missione”. If you have not received your permit, you may submit a “Sojourners Receipt” in lieu of the document until you receive your permit.

• Sponsor\'s Orders

DoD ID Card (both sides)

Social Security Card

Overseas Residency Questionnaire

Military Spouse / Family Member Preference Form

DD214 (if prior military)

Authorization Chit (Active duty)

Letter of Good Standing (H.S. Students only)

Confirmation of Enrollment (Dependents going to college)

Please collect the required documents referenced above and submit to the Navy Exchange Human Resources Office, located on the ground floor admin offices, Main Store, Gricignano. Hours: Mon-Fri 10:00-14:00.

No experience required. High school graduate or equivalent preferred.