S-12: Junior Technician [Distributed Information Systems (IS) Monitor]

NSPA - NATO Support and Procurement Agency; taranto; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

An international governmental agency based in Italy is seeking candidates for a role focusing on Information Systems and Technology. The ideal candidate will have strong experience in administrative tasks related to IS and provide essential support to end-users. This position offers a competitive salary and extensive benefits, including health coverage and generous leave policies. Applications are invited from NATO personnel and other nationals from NATO member states.

Servizi

Competitive monthly tax-free salary

Multicultural environment

Excellent health coverage

Generous annual leave

Pension Scheme

Competenze

• Minimum two years’ experience in IS related administrative tasks and end-users’ support.
• Formal training in IS with emphasis on end-user applications.
• Good knowledge in software development and project management methods.

Mansioni

• Provide support to end-users of IS systems.
• Promote the usage of IS tools.
• Assist in troubleshooting and solving problems related to IS.

Conoscenze

IS related administrative tasks

End-users' support

Problem solving

Troubleshooting

SAP end-user applications

Networking and Internet technology

Database Management Systems

Fluency in English

Working knowledge of French

Formazione

Complete secondary school or equivalent education

Strumenti

PRINCE2

Agile

GIT

TFS

Descrizione del lavoro

Requirements

• Complete secondary school or equivalent education.
• Minimum two years’ experience in IS related administrative tasks and end-users’ support.
• Formal training and experience in IS with particular emphasis on end-user and workstation applications, problem solving, troubleshooting and direct end-user support.
• Experience in giving guidance and assistance to end-users of IS systems and in promoting the usage of IS tools; good knowledge in SAP end-user applications.
• Demonstrated knowledge in the area of IT [Networking, Internet technology, Interfacing systems, Operating System technology, Database Management Systems (DBMS), Systems security].
• Good knowledge in software development and project management methods (PRINCE2®, Agile, GIT, TFS).
• NATO's official languages are English and French. The work of this post requires fluency in English, while working knowledge of French is desirable.

What do we offer?

• Multicultural environment
• Initial three year contract with competitive monthly tax‑free salary (subject to Article 19 of the Ottawa agreement on exemption of Taxation)
• Additional benefits for expatriate staff including expatriation and education allowances (where applicable) and additional home leave
• Excellent health coverage
• Great work/life balance
• Generous annual leave of 6 weeks plus official holidays
• Pension Scheme

Post Details

• Basic monthly salary: EUR 4041.51, tax free.
• This post is deployable. The incumbent of this post may be required to deploy or may be assigned to a remote location, to perform duties (inside or outside a theatre/deployment location) in support of Council approved operations/missions or in support of national or multinational operations/missions authorised by the Agency Supervisory Board of NSPO.

How to apply?

All candidates (internal and external) should refer to the FAQs before applying.

NSPA internal candidates must submit additionally their latest completed performance report.

NSPA staff members of the same grade can submit a transfer request until 11 December 2025.

Applications sent via e‑mail will be automatically rejected.

All application deadlines are based on the Central European Time (CET) zone.

Important Notes

Qualified redundant NATO civilian candidates of the same grade will be considered in priority.

Interviews are expected to be held approximately six weeks after the application closing date. The Talent Acquisition and Development Office shall let you know in due course the outcome of the screening process.

Moreover, due to the broad interest in NSPA and the large number of potential candidates, telephone or email enquiries cannot be dealt with.

The Agency would appreciate it if addressee countries could provide their support by submitting candidates whose security clearance can be effected (or confirmed) rapidly and who could report for duty as soon as possible after selection.

NSPA as an employer values diverse backgrounds and perspectives and is committed to recruiting and retaining a diverse and talented workforce. NSPA welcomes applications of nationals from all Member States and strongly encourages women to apply.

Employment status requirement for current military or administration post holders: Please note that if you currently hold a military or administration post, you will be required to decide, in accordance with your national authorities' regulations, whether to retire or resign from your post, or apply for special leave from your national authorities. If you are invited to a preliminary interview, you will be asked to indicate your preference at that time as well.

Important note: Your application should be submitted in one go and you will not be able to modify your data once submitted.

Position category: Information Systems and Technology

Minimum educational level: Full secondary school

Grade: NATO grade 10:B4

Duty Location: Italy - Taranto

Who can apply? NATO Civilian Staff and external candidates who are nationals of a NATO member country are invited to apply.

Deadline: 02 January 2026

Vacancy status: Receiving applications until deadline