Remote Italian-speaking Customer Care Specialist in Portugal

Cross Border Talents; Roma; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading customer service consultancy is seeking an Italian-speaking Customer Care Advisor to ensure a seamless experience for Italian-speaking customers. This role involves addressing their inquiries and resolving issues through email and phone. Candidates must be fluent in Italian and have good English proficiency. Competitive pay, relocation support, and various perks are included. Must be located in Portugal or willing to relocate.

Servizi

€1.000 to €2.000 signing bonus

Relocation assistance (flight reimbursement)

Accommodation options available

Free surfing lessons

Free Portuguese lessons

Competenze

• Must have Italian C2 level proficiency.
• Intermediate proficiency in English (B2).
• A strong customer-centric mindset is essential.

Mansioni

• Address customer inquiries and resolve issues via email and phone calls.
• Ensure a positive experience for Italian-speaking customers.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

A leading customer service consultancy is seeking an Italian-speaking Customer Care Advisor to ensure a seamless experience for Italian-speaking customers. This role involves addressing their inquiries and resolving issues through email and phone. Candidates must be fluent in Italian and have good English proficiency. Competitive pay, relocation support, and various perks are included. Must be located in Portugal or willing to relocate.