Remote Italian-speaking Customer Care Specialist in Portugal

Cross Border Talents; Roma; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

An international recruitment agency is looking for a motivated Italian-speaking Customer Care Advisor to join a remote team supporting customers in Lisbon. This role involves managing customer inquiries and resolving issues effectively. The ideal candidate will have strong communication skills, a customer-centric attitude, and the ability to adapt in a fast-paced environment. Candidates must be fluent in Italian (C2) and English (B2). Relocation support is provided including a signing bonus and assistance with accommodation.

Servizi

Signing bonus (€1,000 - €2,000)

Relocation assistance (flight reimbursement)

Accommodation option

Free surfing lessons

Portuguese lessons

Career growth opportunities

Competenze

• Italian C2 level required.
• English B2 level required.
• Comfortable with multitasking in a dynamic environment.

Mansioni

• Address customer inquiries via e-mail/phone calls.
• Resolve customer issues promptly.
• Ensure positive experience for Italian-speaking customers.

Conoscenze

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

An international recruitment agency is looking for a motivated Italian-speaking Customer Care Advisor to join a remote team supporting customers in Lisbon. This role involves managing customer inquiries and resolving issues effectively. The ideal candidate will have strong communication skills, a customer-centric attitude, and the ability to adapt in a fast-paced environment. Candidates must be fluent in Italian (C2) and English (B2). Relocation support is provided including a signing bonus and assistance with accommodation.