Remote Italian Customer Care Specialist - Lisbon

Cross Border Talents; Palermo; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A staffing agency is seeking a Customer Support Representative to work remotely with focus on Italian-speaking customers. Responsibilities include responding to inquiries, managing support tickets, and ensuring customer satisfaction. The role offers up to €1,000 monthly plus performance bonuses, with relocation support available for candidates moving from abroad. Join a multicultural team and enjoy a great work-life balance.

Servizi

Performance and complexity bonus

Relocation support

Accommodation option available

Competenze

• Fluent in Italian with strong customer service skills.
• Ability to handle customer requests via various channels.
• Prior experience in customer support or related field preferred.

Mansioni

• Respond to customer requests via email, chat, and calls.
• Handle support tickets related to general queries and refunds.
• Maintain accurate records using CRM tools.

Conoscenze

Italian language proficiency

Customer service skills

Communication skills

Strumenti

CRM tools

Descrizione del lavoro

A staffing agency is seeking a Customer Support Representative to work remotely with focus on Italian-speaking customers. Responsibilities include responding to inquiries, managing support tickets, and ensuring customer satisfaction. The role offers up to €1,000 monthly plus performance bonuses, with relocation support available for candidates moving from abroad. Join a multicultural team and enjoy a great work-life balance.