Multilingual Onboarding & Support Associate

Octorate; Lodi; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A technology company in the hospitality sector seeks a Customer Support Assistant to join their team in Rome. The ideal candidate will support onboarding and assist clients while ensuring a smooth experience with the platform. Fluency in Italian, French, and English is required, along with previous experience in customer support. The company offers structured training, mentorship, and career growth opportunities.

Servizi

Structured training and mentorship

Career growth opportunities

Collaborative and supportive work environment

Competenze

• Fluent in Italian, French, and English, both written and spoken.
• Proven experience in Technical Support, Helpdesk, or Customer Care positions.
• Availability to work on-site at the Rome office.

Mansioni

• Support the team during the onboarding process for new clients.
• Assist colleagues in providing customer support via email, chat, and phone.
• Help update CRM and support tools with accurate client information.
• Contribute to collecting customer feedback and sharing insights with the team.

Conoscenze

Fluency in Italian

Fluency in French

Fluency in English

Customer support experience

Technical support skills

Descrizione del lavoro

A technology company in the hospitality sector seeks a Customer Support Assistant to join their team in Rome. The ideal candidate will support onboarding and assist clients while ensuring a smooth experience with the platform. Fluency in Italian, French, and English is required, along with previous experience in customer support. The company offers structured training, mentorship, and career growth opportunities.