Multilingual Onboarding & Customer Support Associate

Octorate; Ascoli Piceno; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A technology company in hospitality is seeking a Customer Support Assistant to join their team in Rome. This role involves assisting clients during onboarding and providing ongoing support via various channels. The ideal candidate is fluent in Italian, French, and English, with proven experience in customer care. The position offers structured training, mentorship, and opportunities for career advancement in a collaborative environment.

Servizi

Structured training

Mentorship from experienced team

Career growth opportunities

Competenze

• Strong communication skills in multiple languages.
• Proven experience in a customer-facing role.

Mansioni

• Assist clients during onboarding to ensure smooth transitions.
• Provide customer support via email, chat, and phone.
• Update CRM and support tools with accurate client information.
• Collect and share customer feedback with the team.

Conoscenze

Fluency in Italian

Fluency in French

Fluency in English

Technical Support experience

Customer Care experience

Descrizione del lavoro

A technology company in hospitality is seeking a Customer Support Assistant to join their team in Rome. This role involves assisting clients during onboarding and providing ongoing support via various channels. The ideal candidate is fluent in Italian, French, and English, with proven experience in customer care. The position offers structured training, mentorship, and opportunities for career advancement in a collaborative environment.