Multichannel CRM & Engagement Specialist

Moncler; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading luxury fashion brand is seeking a Digital Engagement Specialist for their Global Headquarters in Milan, Italy. This role involves driving data-driven communication strategies, managing multichannel campaigns, and fostering customer engagement. The ideal candidate will have 3+ years in CRM or digital marketing, strong project management skills, and be fluent in both Italian and English. Join a passionate team dedicated to creating meaningful customer relationships and enhancing business results.

Competenze

• Minimum of 3 years in CRM, digital marketing, or clienteling roles.
• Strong multichannel communication knowledge.
• Experience in coordinating agencies and stakeholders.
• Solid analytical skills and campaign performance interpretation.

Mansioni

• Support global contact strategy and performance improvements.
• Orchestrate communication channels to enhance engagement.
• Oversee email communication production process.
• Manage campaign reporting and analytics.

Conoscenze

CRM

Digital marketing

Multichannel communication

Campaign management tools

Analytical skills

Project management

Bilingual (Italian and English)

Strumenti

Marketing automation platforms

Descrizione del lavoro

A leading luxury fashion brand is seeking a Digital Engagement Specialist for their Global Headquarters in Milan, Italy. This role involves driving data-driven communication strategies, managing multichannel campaigns, and fostering customer engagement. The ideal candidate will have 3+ years in CRM or digital marketing, strong project management skills, and be fluent in both Italian and English. Join a passionate team dedicated to creating meaningful customer relationships and enhancing business results.