Luxury Client Advisor (French) — Peak Season (Temp)

PRADA; Milano; Ibrido; EUR 30.000 - 50.000; Part-time

Descrizione del lavoro

A luxury fashion brand in Milan seeks a Client Service Advisor for the peak season (Oct 2025 - Jan 2026). The role supports client interactions through various channels, ensures client satisfaction, and contributes to sales opportunities. Candidates must be fluent in English, French, and Italian, possessing strong client service skills. This position offers a temporary contract with shifts ranging from 09:00 to 20:00, including weekends.

Competenze

• Exceptional Client Service and ability to build personal relationships with clients.
• Strong typing skills and proficiency with computers.
• Ability to handle difficult situations and promote sales opportunities.

Mansioni

• Support client interactions through phone, email, live chat, and WhatsApp.
• Build long-term relationships and personalize the client experience.
• Assist with post-sale inquiries including delivery and returns.

Conoscenze

Client Service excellence

Active listening

Verbal communication

Written communication

Fluency in English

Fluency in French

Fluency in Italian

Time management

Decision-making

Strumenti

CRM software

Descrizione del lavoro

A luxury fashion brand in Milan seeks a Client Service Advisor for the peak season (Oct 2025 - Jan 2026). The role supports client interactions through various channels, ensures client satisfaction, and contributes to sales opportunities. Candidates must be fluent in English, French, and Italian, possessing strong client service skills. This position offers a temporary contract with shifts ranging from 09:00 to 20:00, including weekends.