Italian-Speaking Tech Support Advisor — Remote/Relocation

AetherCore; Milano; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading support services company is seeking an Italian-speaking Customer Technical Advisor. This role involves handling customer inquiries and providing technical support. Relocation to Greece is supported, with accommodations and assistance provided. Ideal candidates will have strong problem-solving skills and a minimum C1 level in English. This position offers extensive benefits, including health coverage and a competitive salary.

Servizi

Paid travel expenses for relocation

Hotel accommodation upon arrival

Assistance with housing

Health coverage

Competitive salary

Free Greek language lessons

Competenze

• Must be native or fluent in Italian.
• Minimum C1 level in English is required.
• Ability to type at least 20 words per minute.

Mansioni

• Respond to customer inquiries via phone.
• Log customer queries and feedback accurately.
• Handle customer complaints per escalation policies.
• Troubleshoot technical issues for customers.
• Provide solutions to common technical questions.

Conoscenze

Fluent Italian

Good command of English (C1)

Problem-solving skills

Active listening

Communication abilities

Formazione

High school diploma or equivalent

Descrizione del lavoro

A leading support services company is seeking an Italian-speaking Customer Technical Advisor. This role involves handling customer inquiries and providing technical support. Relocation to Greece is supported, with accommodations and assistance provided. Ideal candidates will have strong problem-solving skills and a minimum C1 level in English. This position offers extensive benefits, including health coverage and a competitive salary.