Italian-Speaking Customer Operations Pro – Lisbon

Global People Sphere; Genova; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A dynamic customer operations company is seeking an Operations Customer Expert to support Italian-speaking customers in Lisbon. You will handle inquiries through email, chat, and calls while maintaining CRM records and achieving performance goals. The position offers a competitive salary package, training, and a multicultural work environment. If you are passionate about customer success and communications, this opportunity is for you.

Servizi

Health insurance

Monthly allowances

Training allowance

Competenze

• Fluent Italian language skills.
• Ability to handle customer requests effectively.
• Experience with phone and online customer support.

Mansioni

• Respond to customer requests via multiple channels.
• Handle support tickets for various customer issues.
• Conduct outbound calls to promote services.

Conoscenze

Customer support

Communication skills

CRM tools

Outbound calling

Descrizione del lavoro

A dynamic customer operations company is seeking an Operations Customer Expert to support Italian-speaking customers in Lisbon. You will handle inquiries through email, chat, and calls while maintaining CRM records and achieving performance goals. The position offers a competitive salary package, training, and a multicultural work environment. If you are passionate about customer success and communications, this opportunity is for you.