Italian Speaking Customer Care Advisor in Lisbon with relocation bonus

Cross Border Talents; Bologna; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global talent solutions company is seeking an Italian-speaking Customer Care Advisor to join their team in Lisbon. This role focuses on ensuring exceptional service for Italian customers, handling inquiries and resolving issues via phone and email. Ideal candidates will possess a strong customer-centric attitude, excellent communication skills, and the ability to multitask in a dynamic environment. Competitive compensation and relocation support are provided.

Servizi

Competitive compensation package

Opportunities for career growth

Comprehensive training

Free surfing lessons

Portuguese lessons

Competenze

• Italian C2 level proficiency is mandatory.
• B2 level in English is required.
• Proven ability to address customer inquiries effectively.
• Strong multitasking abilities in a fast-paced environment.

Mansioni

• Ensure a positive experience for Italian-speaking customers.
• Address inquiries via email and phone calls.
• Resolve customer issues promptly.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location

Lisbon, Portugal

Work Model

On-site (Must be in Portugal or relocate)

Relocation Support

• Reloation assistance (flight reimbursement)
• Option to have accommodation included for cheap
• May also include between €1.000 and €2.000 signing bonus (depending on project and starting date)

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad
• Free surfing lessons &Portuguese lessons + other benefits

Application

*Please Upload your CV in English*