Italian Customer Support - Global Logistics Project

FH Collective Academy; Palermo; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global logistics provider is searching for multiple Italian-speaking professionals for a fully remote customer support role. Candidates should be fluent in Italian with good English skills and have strong communication and problem-solving capabilities. This position offers a stable work environment along with opportunities for continuous training and career growth. The role is set to commence on December 16, 2025.

Servizi

Private health insurance

Performance bonus up to 10%

Continuous training & upskilling

Career growth opportunities

Multicultural supportive environment

Relocation package for EU citizens

Competenze

• Fluent in Italian with good English communication.
• Ability to handle inquiries via phone, email, and chat.
• Reliable and customer-focused with strong problem-solving abilities.

Mansioni

• Provide support to Italian-speaking customers.
• Assist with inquiries and delivery updates.
• Follow operational guidelines and performance standards.

Conoscenze

Native/Fluent Italian

Good level of English

Strong communication skills

Problem-solving skills

Customer-focused

Descrizione del lavoro

A global leader in the logistics & express delivery sector is expanding its Italian customer operations. We are hiring Italian-speaking professionals for a fully remote support role within Greece. If youre looking for stability, international exposure, and a strong career path, this opportunity is an excellent fit.

Salary & Benefits

• Salary: 1,050 gross/month × 14 salaries per year

• Performance Bonus: Up to 10% monthly

• Work Model: Fully remote from anywhere in Greece

• Healthcare: Private health insurance

• Relocation Package (EU Citizens):

  • Flight ticket

  • 2 weeks hotel accommodation

  • Airport pick-up

  • Real estate agency fees covered

• Additional Perks:

  • Continuous training & upskilling

  • Career growth opportunities

  • Multicultural, supportive work environment

Key Responsibilities

• Provide professional support to Italian-speaking customers of a global logistics provider

• Assist with tracking inquiries, delivery updates, and service-related questions

• Handle communication via phone, email and chat

• Follow operational guidelines and performance standards

Candidate Profile

• Native/Fluent Italian + good level of English

• Strong communication and problem-solving skills

• Customer-focused and reliable

• EU citizenship or valid Greek work permit

• Ability to start on 16 December 2025

We are hiring multiple Italian-speaking candidates for the December intake.

If you want to step into an international career with a globally recognized organization, wed be happy to guide you through the process.